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Program Delivery Lead

1 week ago

Butterworth, Penang, Malaysia Amphenol TCS (M) Sdn Bhd Full time

We are looking for a dedicated and results-driven individual to join our team as a program delivery lead. In this role, you will be responsible for leading cross-functional teams, ensuring timely project delivery, and providing exceptional customer service. If you have a proven track record of delivering projects on time and within budget, we encourage you to apply.

Responsibilities:
  • Project Leadership: Leading cross-functional teams to ensure timely project delivery.
  • Operational Excellence: Ensuring timely processing activities such as customers' orders/booking/rescheduling, timely shipments, and billing.
  • Supply Chain Management: Coordinating with Logistics on shipments and delivery to the customers.
  • Customer Returns: Coordinating customer returns and processing the necessary documentation such as RMA and credit/debit notes.
  • Customer Support: Handle customer inquiries/RFQ/sample requests.
  • Financial Management: Process hub pull invoicing if customer participates in VMI/SMI program.
Requirements:
  • Candidate must possess at least a Bachelor's Degree in Business Administration or a relevant course.
  • Applicants must be willing to work in Penang.
  • Strong communication and interpersonal skills without lacking confidence, especially when handling customer calls.
  • Fresh graduates are welcomed to apply.
  • Good communication skills in English.