Senior System Analyst
2 days ago
We are seeking a highly skilled Senior System Analyst to join our team at Businesslist. As a key member of our Finance and Procurement team, you will be responsible for providing technical support and expertise to our users.
Key Responsibilities:- Provide technical support and troubleshooting for system-related issues, including setup, data migration, report building, and minor enhancements.
- Develop and maintain technical documentation, system manuals, and procedures to ensure seamless system operation.
- Collaborate with cross-functional teams to deliver technical and functional support for Finance and Procurement modules.
- Proactively manage incidents and problems, prioritizing issues of varying severity and performing root cause analysis for high-severity incidents.
- Ensure solutions align with business needs and requirements, and monitor ETL jobs and interfaces using automated monitoring techniques.
- Drive change and process improvements for Finance, Procurement & GTS, identifying gaps and new platform offerings.
- A minimum of 5 years of experience in a senior role, working with Oracle ERP Cloud applications, with a detailed knowledge of the Oracle ERP Cloud suite of products and interactions between modules & 3rd party applications.
- Proven problem-solving skills and a history of technical support experience.
- Proficiency in writing/debugging/tuning basic SQL queries with hands-on experience on Oracle Fusion tables, views, and setups.
- Strong knowledge of Oracle technologies (OTBI, BI Publisher, Oracle BPM for Cloud ERP) and tools (ADFDI, SMARTVIEW, FR Studio, BPM Workflow).
- Experience with Oracle Fusion integration with 3rd party applications and using FBDI templates for Customers/Suppliers/Banks/AR Invoices/Journals.
- High-level understanding of Oracle Modules related to Financials (General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets, Cash Management, Financial Accounting Hub, Procurement).
- Proven experience in supporting Testing, Defects Analysis, and Fixing in sync with product development and support.
- Ability to build strong relationships and trust with business users and stakeholders across multiple departments.
- Prior experience in Application support is highly preferred.
- Excellent verbal and written communication skills.
- Experience working directly with finance and procurement teams.
- Experience with finance systems (Oracle ERP cloud, Concur, Kyriba).
- Experience in a global corporation or international business environment.
- Experiences in OIC, Automation are value added.
- ITIL certification is advantageous.
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