Senior Business Analyst

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
Senior Business Analyst

About the Role

Zurich 56 Company Ltd is seeking a highly skilled Senior Business Analyst to lead business requirements gathering, analysis, and implementation in projects/initiatives. The ideal candidate will have a proven track record in business analyst responsibilities, operational excellence, and team management.

Key Responsibilities

  • Lead the planning, design, and implementation of business requirements and system modifications in projects/initiatives.
  • Collaborate with stakeholders to analyze and document complex business process requirements.
  • Develop and review complex test case scenarios to ensure requirements are incorporated.
  • Coordinate and manage business analyst tasks within projects, offering guidance and support.
  • Participate in technical reviews to guarantee that change requirements are accurately captured and implemented.
  • Provide time estimates for tasks related to the project, assisting in effective planning and resource allocation.
  • Perform analysis on operational metrics and collaborate with stakeholders for improvement opportunities.
  • Establish datasets for periodic operational metrics reporting, leveraging tools such as Ms PowerBI.
  • Apply different delivery methodologies including Agile, Waterfall, and Lean/Six Sigma.

Requirements

Education and Experience

  • Bachelor's degree in business administration/business analytics/computer science/data analytics.
  • 8 or more years of experience in a business analyst role, process improvement, data analyst, or similar capacity.
  • Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment.
  • Experience working in business processes and re-engineering including simplification, digitalization, and automation implementations.
  • Experience in new product and new distribution channel implementation.
  • Strong Financial Services or Insurance knowledge.
  • Proficiency in business process modeling, analysis tools, and methodologies.
  • Delivered projects using methodologies such as Agile and Waterfall.

Preferred Skills

  • Good understanding/working experience in computer programming concepts and data analytics.
  • Good understanding of intelligent automation technologies and capabilities.
  • General insurance or CX/UI/UX domain capabilities.
  • Yellow Belt/Green Belt Lean Six Sigma certification.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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