Mandarin Language Service Quality Professional

About the JobWe are seeking a highly skilled Mandarin Language Service Quality Professional to join our team. This individual will be responsible for monitoring performance, analyzing data, and improving customer service quality.Key TasksMonitoring of agent performance and compliance to company standards and policies.Definition of in-house quality...

About the RoleAs a Mandarin Translator at PayrollPanda, you will be responsible for translating content related to time-tracking, including reviews of HR software and time-tracking law articles. We prioritize quality over quantity, so your attention to detail is essential.You will work collaboratively with internal teams to deliver high-quality translations...

About the RoleWe are looking for a skilled Technical Support Specialist who can provide high-quality support to our customers. As a member of our team, you will be responsible for troubleshooting and resolving technical issues.Key Tasks:Provide technical support via various communication channels;Analyze and resolve complex technical issues;Document and...

German Educare is committed to delivering high-quality education to students worldwide. As a Mandarin-speaking student recruitment and marketing specialist, you will play a critical role in engaging with Mandarin-speaking audiences and promoting our programmes. If you have a passion for education and excellent communication skills, we encourage you to apply...

Maxis Malaysia is seeking a Service Quality Manager to lead our Contact Centre operations and ensure exceptional customer experiences.Responsibilities:Develop and implement quality assurance processes to ensure high standards are maintained.Lead the Contact Centre team in delivering excellent customer service, meeting Service Level objectives.Collaborate...

Job DescriptionThe Service Quality Analyst - Mandarin Speaker role is focused on monitoring performance, analyzing data, and improving customer service quality. The ideal candidate will be proficient in both Chinese Mandarin and English.Main TasksMonitoring of agent performance and compliance to company standards and policies.Development of in-house quality...

We are looking for an experienced Senior Specialist, Customer Happiness to join our team at ZUS Coffee. In this key role, you will be responsible for maintaining and improving customer satisfaction and loyalty.Main ResponsibilitiesIssue Escalation: Handle complex customer issues and escalate them when necessary.Junior Team Coaching: Coach and develop junior...

Job DescriptionAs a Financial Analyst - Mandarin Language Specialist, you will play a key role in ensuring the smooth operation of our financial processes. Your responsibilities will include month-end closing of accounts, preparation and processing of journal entries, and coordination with various sub-ledger departments.Your superpower will be your ability...

We offer a comprehensive package including:5 Working DaysA competitive salaryHousing allowanceGrowth opportunities within the companyJob DescriptionThe ideal candidate will have a minimum of 1 year of quality assurance experience, with proficiency in both Malay and English languages. They should be able to prepare and present written project status reports...

Job OverviewThis role is for a Customer Experience Quality Assurance Specialist to monitor, analyze data, improve customer service quality, and drive workflow efficiencies. The ideal candidate will be proficient in both Chinese Mandarin and English.Key ResponsibilitiesRegularly monitor performance and compliance to company standards and policies by...

About the Role:\We are seeking a highly skilled Quality Assurance Assistant to join our team at Nexteamwork Corporation Sdn Bhd. As a key member of our quality assurance department, you will play a crucial role in ensuring that our products meet the highest standards of quality and safety.\Key Responsibilities:\Verification and validation of product...

ResponsibilitiesCustomer Service: Provide assistance to customers in-store, answering questions and resolving issues promptly and efficiently.Product Knowledge: Stay up-to-date with product information, recommending suitable items to customers based on their needs and preferences.Store Maintenance: Ensure the store appears well-organized and tidy,...

Job OverviewWe are seeking a skilled IT Test Engineer to join our team at Lenovo. As a key member of our quality assurance group, you will play a critical role in ensuring the quality of our products and services.Responsibilities:Developing and executing test strategies to meet business objectives;Designing and implementing test automation frameworks using...

Ninja Van is a technology-driven logistics company dedicated to providing seamless delivery services across Southeast Asia.We strive to deliver exceptional customer experiences by leveraging cutting-edge software and operational concepts. Our team works tirelessly to ensure that our delivery services meet the highest standards of quality and efficiency.As a...

Fulfilling Your Potential at GrabTaxi Holdings Pte. Ltd.As a dedicated Automation Engineer, you will form a pivotal part of our dynamic team, contributing to the development and enhancement of automated tests for our extensive range of services. With your expertise, you will help bridge the gap between technology and business goals, fostering a culture of...

Job DescriptionWe are seeking a Japanese Language Support Specialist to join our global customer service team. In this role, you will be responsible for handling customer inquiries related to our products in a professional and courteous manner.You will work closely with internal stakeholders to provide timely and accurate responses to customers, while also...

We are committed to providing high-quality patient care and exceptional customer service at Subang Jaya Medical Centre. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families.About the RoleThis is an exciting opportunity for someone who is enthusiastic about delivering top-notch customer...

Service Desk PositionWe are seeking a skilled Mandarin and English Language Service Desk Representative to join our team. In this role, you will provide technical support to our customers via various communication channels.Key Responsibilities:Provide technical support to customers via phone, email, and chat;Analyze and resolve technical issues;Document and...

At Agensi Pekerjaan JobScoper Sdn. Bhd., we are seeking a highly skilled Quality Management Professional to join our team.About the RoleThis is an excellent opportunity for a motivated individual to take on a quality management role and drive business growth through improved quality processes.The ideal candidate will have a strong background in quality...

Job DescriptionWe are seeking a highly experienced QAQC Manager to join our team in Kuala Lumpur, Malaysia.The ideal candidate will be an accomplished professional in SQA and SQD with extensive experience in quality systems and supplier management.This role plays a key part in continuously improving the entire manufacturing process, from outsourcing...