Service Desk Technician

Company OverviewEllwood Consulting provides comprehensive IT consulting services to clients across various industries. As a key member of our team, you will be responsible for delivering exceptional client service and ensuring seamless service delivery.As an Administrative Assistant - Service Desk, you will work closely with our Client Service Desk team to...

About the RoleWe are seeking a highly organised and detail-focused Customer Service Coordinator to join our team. In this role, you will be responsible for providing administrative support to our Client Service Desk team and maintaining accurate records.Your primary objective will be to deliver timely and effective solutions to our clients' queries and...

Job DescriptionThe Client Support Officer is an administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.Key...

Welcome to Bestinet Sdn Bhd (Bestinet Malaysia)We are a leading Information Technology organisation that specialises in delivering innovative cross-border technology solutions. Our mission is to provide exceptional client-centric services that exceed expectations.Job PositionWe are seeking a highly skilled Call Centre Executive to join our team in Cyberjaya....

Reliability Engineer, Mechanical Systems, APACAbout Vantage Data CentersVantage Data Centers powers, cools, protects, and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across six markets in North America and six markets in Europe, Vantage has evolved data center design in...

**What you’ll be doing**: - Spends the required number of hours of online time per day on the phones assisting clients. - Should resolve cases primarily at desk via remote method. - Able to own, maintain and resolve all cases which is assigned to you end to end. - Achieves at minimum a level 3 or above in their Key Responsibility Area goals. - Directly...

Service Desk are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. **Job Type**: Contract Contract length: 12 months **Salary**:...

**Responsibilities** - To diagnose and troubleshoot end-users’ problems with various IT tools. - To perform an initial assessment, attempts to resolve or escalate the problem, based on agreed service level. - Log IT requisition/problems for end-users into Ticketing System (Service Now) - Escalate to 2nd level support group when required with detailed...

**Position Title : Client Support Officer** **Work Location : Cyberjaya** **Salary offered : Basic up to RM 4,500** **Allowances & working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND**: Client Support Officer: Integrated Service Operations position is designed to provide service desk functions to wide variety of...

**Position Title : Client Support Officer** **Work location : Cyberjaya** **Basic salary offered : Basic up to RM 3,800** **Company : Multinational company - Telecommunication Industry** **Other allowances and working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service...

Dear All, Greetings from Atos! We are hiring for the Service Desk Analyst role. **Job Title - Service Desk Analyst** **Job Type - Permanent** **Job Location - Cyberjaya, Selangor** **Core responsibilities**: - Take and receive all customer calls in a professional and courteous manner as well as providing advice and support. - Follow procedures to...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk/CAM Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed...

**Position Title : Client Support Officer** **Work location : Cyberjaya** **Basic salary offered : Basic up to RM 3,500** **Company : Multinational company - Telecommunications Industry** **Other allowances and working hours : Will be further discussed during the interview** **RESPONSIBILITIES**: 1. To perform general service desk operations functions...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed Service...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk/CAM Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed Service...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed Service...

**JOB DESCRIPTION**: **Job title**: Help Desk **Location**: Cyberjaya, Malaysia **Mode**:Permanent **Minimum Job Requirements** **Mandatory - Mandarin Speaking** - Manage and direct team provide better support - Provides technical service-related support for the company - Support team troubleshoot IT technical issues until resolved or escalate to...

Pengenalan Vebo Auto Service Sdn Bhd ialah pusat servis dan pembaikan automotif premium yang berpusat di Cyberjaya, Selangor. Fokus kami adalah model kereta BMW dan Mini. Memandangkan permintaan pelanggan yang kukuh dan pengembangan masa hadapan, kami sedang mencari technician atau foreman yang berpengalaman dan berkelayakan untuk menyertai pasukan...

Introduction Vebo Auto Service Sdn Bhd is a premium independent automotive service and repair center based in Cyberjaya, Selangor. We specialises in BMW and Mini car models. In view of strong customer demand and future expansion, we’re looking to hire highly experienced and qualified automotive technicians to join our team. **Responsibilities**: Our...

Business Function Overview: In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Technician (DCT). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you...

**Job Overview**:As a Telecommunication Technician, you will play a crucial role in installing, maintaining, and troubleshooting various telecommunications systems. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently or collaboratively to ensure the seamless operation of telecommunication...

**Job Title: Receptionist** **- Preferably Women,** **-Prefer Free Hair, Good Looking and Confident** **Job Summary**: The receptionist is the first point of contact for visitors and clients, responsible for providing exceptional customer service and administrative support. This role requires excellent communication skills, organization, and a friendly...

**JOB DESCRIPTION**: - Ensure service request are escalated to the correct resolver group and prioritize problems assign the proper category in the helpdesk system - Document problems - log all problems and inquiries in the helpdesk system, enter in the ticket detailed description of the problem **Requirements**: - _**Must be Fluent in English**_ -...

The individual is responsible for static data collection and update of the client portfolio for all client transactions across the year. This includes understanding the Client documents and retrieving the necessary information accurately. To maintain highest level of service quality and performance in compliance with Private Capital Services mission and...