Application Support Engineer

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Wallex Full time

We are seeking a skilled Systems Reliability Expert to join our team at Wallex. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our Ecommerce Platform Application, FX clients, and Stock Brokers using FX.

This involves monitoring available tools and media, writing monitoring scripts in Unix, Python, SQL, or Lambda, and assisting Clients Success Team with onboarding activities. You will also be responsible for troubleshooting incidents, managing incidents according to internal procedures, and ensuring timely email responses and stakeholder updates.

Strong analytical and problem-solving skills are essential, along with proficiency in Java, Python, and Unix/Bash. Knowledge of Selenium, AWS platform/tools, and FIX Protocol would be advantageous. Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities.



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