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Technical Consultant

2 months ago

Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full time
Service Orchestration Design and Implementation

We are seeking a highly skilled Technical Consultant to join our team at Hiredly X. As a key member of our service orchestration team, you will be responsible for designing and implementing comprehensive service orchestration solutions for telecommunications services.

Key responsibilities include:

  1. Collaborating with cross-functional teams to gather service requirements and convert them into effective orchestration workflows.
  2. Designing and implementing service orchestration processes that ensure smooth and efficient service delivery.
Integration with Network Functions

As a Technical Consultant, you will also be responsible for integrating service orchestration processes with network functions and elements to ensure seamless service delivery.

Key responsibilities include:

  1. Coordinating with customer network engineers and architects to align orchestration workflows with the network infrastructure.
  2. Ensuring that service orchestration processes are aligned with customer requirements and network capabilities.
Automation and Optimization

We are looking for a Technical Consultant who can identify opportunities for automating service provisioning, activation, and decommissioning processes.

Key responsibilities include:

  1. Continuously optimizing orchestration processes to enhance delivery speed and resource utilization.
  2. Developing and implementing automation solutions to improve service delivery efficiency.
Documentation and Training

As a Technical Consultant, you will be responsible for creating and maintaining detailed documentation for IT systems and configurations.

Key responsibilities include:

  1. Developing training materials and conducting training sessions for end-users.
  2. Maintaining accurate and up-to-date documentation of service orchestration processes and configurations.
Requirements

To be successful in this role, you will need:

  1. A Bachelor's degree in Information Technology, Telecommunications, or a related field.
  2. Minimum of 3 years of experience in a client-facing role, demonstrating excellent communication and interpersonal skills.
  3. Extensive knowledge of telecommunications technologies, protocols, and standards.
  4. Technical expertise in Rest API, databases (MariaDB, MySQL), and dashboard development is a plus.
  5. Experience with cloud-based telecommunications solutions.
  6. Familiarity with telecom OSS/BSS systems.
  7. Proficiency in Mandarin is highly desirable for this role, as it involves liaising with vendors from China.