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IT Service Management Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time
Key Responsibilities
1. Develop and implement best-in-class IT service management solutions using the ServiceNow platform
2. Design and implement automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor
3. Participate in the implementation of enabling solutions, incl. but not limited to process automation workflows, integrations with related components, e.g., Azure, SAP, CMDB, LDAP, web services
4. Work with the product owner, scrum master, and other cross-functional stakeholders to guide and co-define development tasks, while supporting and sharing knowledge with the ServiceNow colleagues

Requirements
* Experience with developing and updating ITSM modules incl. Incident, Problem, Change, Service Requests, Knowledge, Reports & Dashboards, Security Operations, and integrations like LDAP, SSO, REST API & SOAP etc
* Knowledge of JavaScript, XML and structural programming concepts as well as familiarity with UI, SQL, HTML and CSS
* Strong problem-solving skills, with ability to troubleshoot and resolve complex platform and integration issues

About Ørsted
Ørsted is a global leader in renewable energy, with a strong focus on innovation and sustainability. We are committed to making a positive impact on the environment and society, and we believe that our employees are key to achieving this goal.

How to Apply
Send your application to us via our online career pages.