Sales and Business Development Specialist

1 week ago


Butterworth, Penang, Malaysia SGS Full time

**Company Overview**

SGS is a leading inspection, verification, testing, and certification company. With over 94,000 employees and a network of over 2,600 offices and laboratories worldwide, SGS operates as the global benchmark for quality and integrity.

**Job Description**

We are seeking a highly motivated and experienced Sales and Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for selling and presenting our products to clients to ensure that all required conversion rates for enquiries, proposals, and contracts are met.

The successful candidate will have a strong track record in sales and business development, with excellent communication and interpersonal skills. You will work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.

Your key responsibilities will include:

  1. To sell and present our products to clients to ensure that all required conversion rates for enquiries, proposals, and contracts are met.
  2. Constantly update management on the latest trends in demand for products, market share, and successes and problems in marketing and selling identified products.
  3. Prepare target lists of clients as per defined marketing strategy.
  4. Conduct sales visits and presentations to clients to ensure all sales targets are achieved.
  5. Update proposals, follow up on all proposals, and record client visits, updating the results in CertIQ.
  6. Key in all information on cold calls and proposals into CertIQ.
  7. Receive client visits at the SGS office.
  8. Provide weekly updates on the results of client follow-up status.
  9. Maintain up-to-date lists of contracts secured on a monthly and year-to-date basis.
  10. Record and monitor enquiry, proposal, and contract conversion rates with the aim of achieving pre-set targets.
  11. Coordinate all price negotiations with clients to secure clients.
  12. Update all enquiries, proposals, and contracts in a timely manner and raise schedule requests where necessary.
  13. Report to managers and other members of the certification body on market trends, prices, changes, and developments in the market place.
  14. Actively sell public training courses.
  15. Spearhead and develop business enhancement-related projects on Industry 4WRD, which includes leading meetings with all stakeholders, report writing, networking with clients and potential clients, and assessing the effectiveness of changes.
  16. Assist with analyzing business practices and recommending process improvements.
  17. Inform relevant managers of any client complaints or problems experienced when dealing with clients, identified problems, and inefficiencies.

**Required Skills and Qualifications**

To be successful in this role, you will need to have:

  1. Minimum tertiary education with at least a certificate in any field.
  2. Minimum 2-3 years of experience in a similar background/industry.

**Benefits**

This role offers a competitive salary and benefits package, including opportunities for professional growth and development.



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