Senior Business Development Manager

4 weeks ago


Kulim, Kedah, Malaysia Versatile Creation Sdn Bhd Full time

Job Title: Program Manager

Job Summary:
As a key member of our Versatile Creation Sdn Bhd team, the Program Manager will be responsible for overseeing the execution of orders, contracts, and backlog, ensuring timely delivery and total customer satisfaction. The ideal candidate will possess strong leadership skills, with experience in team management and customer relationship management.

Job Responsibilities:

  1. Manage program team to execute orders, contracts, and backlog, ensuring timely delivery and customer satisfaction.
  2. Analyze potential solutions and provide information required for decision-making.
  3. Coordinate activities with operations, production, accounting, issuing, and shipping to provide high-level customer care.
  4. Monitor and grow established business relationships.
  5. Organize efforts professionally to meet day-to-day customer requests and follow up on commitments.
  6. Assist Program Manager Leader in managing assigned accounts and communicating customer inventory demands to Rapid teams.
  7. Facilitate interfaces between customers' engineering/management teams and Rapid teams for new product introductions.
  8. Utilize customers' portals to manage OOR and other reports.

Job Requirements:

  1. Bachelor's degree in Engineering, Business Administration, or a related field preferred.
  2. Minimum 8-10 years of relevant experience in OEM, Semiconductor, or EMS industries, with a strong preference for wire harness and cable assembly experience.
  3. Proven track record in order management, inventory control, forecasting, and revenue management.
  4. Strong leadership skills with experience in team management and customer relationship management.
  5. Excellent analytical, problem-solving, and decision-making abilities.
  6. Knowledge of MRP systems and shipping/customs compliance.
  7. Strong communication and interpersonal skills with the ability to work effectively in a fast-paced environment.
  8. Attention to details and follow-up.
  9. Flexible and adaptive to work long hours.
  10. Able to work under pressure with a self-starter attitude.


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