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Director of Operations and HR Shared Services

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
Job Description:

We are seeking an experienced professional to join our team as a Director of Operations and HR Shared Services. In this role, you will be responsible for leading the development and implementation of HR shared services across our global organization. Your expertise will help us create a seamless experience for our employees and ensure that our HR operations are efficient and effective.

About Us:
Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India, and Africa. Our mission is to provide high-quality financial products and services that meet the needs of our customers, while also making a positive impact on society.

Your Role:
You will be responsible for building a world-class HR operating model, including strategy development, process improvement, and technology deployment. You will lead a team of professionals who will work closely with our business partners to deliver exceptional service and support. Your leadership skills will help us drive cultural change and build a high-performing team that is passionate about delivering results.

Key Responsibilities:
- Lead the development and implementation of HR shared services across our global organization
- Build and manage a high-performing team of professionals
- Collaborate with business partners to deliver exceptional service and support
- Develop and implement strategies to improve HR processes and technologies
- Drive cultural change and build a high-performing team

Required Skills and Qualifications:
- Bachelor's degree or higher in a related field, such as business administration, management, engineering, or human resources
- At least 10 years of experience in operations and IT strategy, program management, service management, and transformation, preferably in the HR domain
- Strong leadership, communication, and interpersonal skills
- Ability to influence and engage senior stakeholders across the organization

Benefits:
We offer a comprehensive benefits package that includes competitive salary, bonus, and stock options, as well as opportunities for career growth and development. We are committed to creating a diverse and inclusive workplace culture that values collaboration, innovation, and excellence.