Technical Service Provider

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ezypay Full time

Ezypay Kuala Lumpur is a hub for innovative payment solutions.

We require a skilled Desktop Support Engineer to provide technical assistance and resolve hardware, software, and network issues.

Main responsibilities include:

  • First response to user support requests via Slack, calls, and Zendesk
  • Managing user IT support requests to completion using Zendesk
  • Familiarity with using remote control tools such as RDP, MS Intune, and Anydesk
  • Maintaining a remote fleet of Mac and Windows desktop environments
  • Providing users with training and education on technology tools and systems

Essential skills and qualifications include:

  • Minimum 3 years of experience in a similar role
  • Outstanding knowledge of Microsoft Windows and Apple MacOS
  • Deep understanding of Office 365 including SharePoint and OneDrive
  • A good grasp of Entra and remote deployment of applications
  • Experience in troubleshooting various issues on Mac and Windows
  • Onsite and remote support experience
  • Excellent analytical and problem-solving skills
  • Experience with Zendesk, Slack, Zoom, and Atlassian products
  • ITIL and Microsoft Certification (desired)

We offer a range of benefits, including a competitive salary, performance-based incentives, gym membership discounts, relaxed dress code, flexible working options, generous time-off policies, comprehensive health insurance, and access to mentorship and professional development opportunities.



  • Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

    Job DetailsThis is an exciting opportunity for a skilled Customer Support Associate to join MHA Consultancy Services Sdn Bhd. As a member of our team, you will be responsible for providing exceptional customer service and ensuring seamless transactions.ResponsibilitiesRespond to customer inquiries and resolve issues in a timely manner.Collaborate with the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Exxon Mobil Full time

    Role ResponsibilitiesYou will be responsible for providing high-quality technical insights and services to ExxonMobil business globally, working with modern technologies and applications.This role requires proactive thinking, idea generation, robust interpersonal skills, staying abreast of technological advancements, collaborating with global teams, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NEC Corporation of Malaysia Sdn Bhd Full time

    About this roleThis is an exciting opportunity to join our team as a Technical Solution Architect at NEC Corporation of Malaysia Sdn Bhd. We are looking for a highly skilled and experienced professional who can design and implement network solutions using principal Service Provider technologies (Cisco, Juniper).Key Responsibilities:Design and implement...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time

    We are seeking a highly skilled Technical Service Representative to support our Mandarin-speaking customers. As a key member of our team, you will be responsible for installing, commissioning, and providing training for vision inspection systems and machine acceptance.The ideal candidate will have a strong background in mechanical, IT, automation, or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AA Pharmacy Healthcare Sdn Bhd Full time

    Healthcare Services Provider NeededA position is available for a Healthcare Services Provider at AA Pharmacy Healthcare Sdn Bhd.Key Accountabilities:Work collaboratively with customers to understand their healthcare needs and preferences.Conduct health screenings and provide personalized advice on medications and health improvement strategies.Support daily...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full time

    We are hiring a Technical Service Representative to provide exceptional customer support and drive customer satisfaction.Job OverviewThe successful candidate will work closely with customers to understand their needs and provide timely solutions to technical and business queries.Key responsibilities include managing customer expectations, responding to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Optimum InfoSolutions (M) Sdn Bhd. Full time

    Job DescriptionIn this role, you will be responsible for providing technical expertise to support the delivery of enterprise software solutions and managed services. You will troubleshoot complex technical problems, working on multiple incidents and projects simultaneously. You will be an invaluable resource in the technical and operational aspects of one or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Logiwa Full time

    We are a dynamic company that provides integrated software solutions for warehouse and inventory management. As a Technical Services Specialist, you will play a critical role in ensuring the success of our customers by providing expert technical support.Key Responsibilities:Customer Support: Provide timely and effective support to customers, addressing their...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    We are seeking a Departmental Efficiency Specialist to join our team as the Deputy Head of the Service Department. In this role, you will be responsible for managing staff, providing technical guidance, and developing methods to monitor and report service management processes.About Us:Mühlbauer GmbH & Co. KG is a leading provider of advanced automation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sika Full time

    Role OverviewThis Technical Service Professional position is ideal for individuals with a passion for chemical manufacturing and a drive to deliver exceptional technical support. As part of our team, you will contribute to developing and maintaining strong relationships with customers and stakeholders.Responsibilities include:Initiating and performing basic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Axens Full time

    SENIOR TECHNICAL SERVICES PROFESSIONAL (F/M)Axens provides a comprehensive range of solutions for the conversion of oil and biomass to cleaner fuels, petrochemical production and purification, chemical recycling of plastics, natural gas treatment and conversion options, as well as water treatment and carbon capture.Axens offers technologies, equipment,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Machines Full time

    Job Description:We are seeking a highly skilled Technical Service Specialist to join our team at Machines Sdn Bhd.The successful candidate will be responsible for diagnosing and resolving customer's iOS/MAC hardware and software issues, providing technical support and troubleshooting assistance, and strictly adhering to Service Excellence Values and Policies...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    **Job Role:**Recooty is seeking a highly skilled Technical Service Advocate to join our team. As a Technical Service Advocate, you will be responsible for the proactive monitoring of 24x7 service orders and coordinating service deliveries with various internal service teams.**Key Responsibilities:**Proactively monitor and analyze 24x7 service orders to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sterling Kohler Full time

    Technical Service SpecialistBASIC FUNCTIONSDevelop and monitor the technical support plan and activities, and handle customer complaints.Consult product technical knowledge for customers.Provide product knowledge for sales colleagues and sales staff of distributors.Train technicians of distributors about product installation and troubleshooting.SPECIFIC...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Acestar Sdn Bhd Full time

    Customer Service and Technical SupportAcestar Sdn Bhd is seeking a skilled Technical Support Engineer to provide exceptional customer service and technical support to our clients in Kuala Lumpur.Key Responsibilities:Respond to customer inquiries and technical issues promptly.Diagnose and troubleshoot complex technical problems efficiently.Collaborate with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Axens Full time

    SENIOR TECHNICAL SERVICES ENGINEER (F/M)Localisation: Kuala Lumpur - MalaysiaAxens Presentation:Axens group provides a complete range of solutions for the conversion of oil and biomass to cleaner fuels, the production and purification of major petrochemical intermediates, the chemical recycling of plastics, all natural gas treatment and conversion options...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Career Horizons Full time

    Job DescriptionCareer Horizons is seeking a highly skilled Technical Service Manager to join our team. As a key member of our IT department, you will be responsible for delivering exceptional technical service to our customers, ensuring timely and effective issue resolution.About the RoleDeliver technical support to customers through various channels,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sika Full time

    Sika Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaTechnical Service EngineerCompany DescriptionSika was first established in Malaysia in 1989 and full operations commenced in 1991 through its wholly-owned subsidiary, Sika Kimia Sdn Bhd, with the completion of its local head office and production plant in Nilai, Negeri Sembilan. Since then,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chr. Hansen Holding AS Full time

    We are looking for an experienced IT Support Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support and customer service to our business users.Job Description:Company Overview: Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full time

    About the RoleThis Technical Support Services Lead position is an exciting opportunity to work with a comprehensive global maritime group. As a key member of our team, you will provide technical guidance, develop user documentation, and contribute to system implementation projects.Main ResponsibilitiesProvide technical guidance to enhance competence within...