Customer Service and Technical Support

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Acestar Sdn Bhd Full time
Customer Service and Technical Support

Acestar Sdn Bhd is seeking a skilled Technical Support Engineer to provide exceptional customer service and technical support to our clients in Kuala Lumpur.

Key Responsibilities:
  • Respond to customer inquiries and technical issues promptly.
  • Diagnose and troubleshoot complex technical problems efficiently.
  • Collaborate with the IT team to ensure optimal performance of computer systems and networks.
  • Document and track customer support tickets accurately.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Familiarity with computer systems and networks.


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