IT Infrastructure Lead

4 days ago


Bayan Lepas, Penang, Malaysia Greatech Integration (M) Sdn Bhd Full time

Greatech Integration (M) Sdn Bhd is seeking a highly skilled Business Process Specialist to join our team.

About the Job:

This exciting opportunity involves managing, implementing, and maintaining our entire ERP system. As a Business Process Specialist, you will play a key role in ensuring seamless integration between different departments and stakeholders.

  • You will study the ERP system requirements, collaborate with users to gather and define business needs, identify discrepancies or inefficiencies, propose alternative approaches, and implement solutions.
  • Responsibilities include diagnosing and addressing system-related issues, conducting user training sessions, and providing on-demand assistance when required.
  • Key tasks involve preparing and maintaining system workflow documentation and functional specifications, designing and executing testing scenarios to validate system functionality, customizing and updating training materials and user documentation to suit business needs.
  • You will leverage your analytical and problem-solving skills, excellent communication and interpersonal skills, and familiarity with SQL and data management tools to succeed in this role.

Requirements:

  • Candidate must possess at least a Degree in Computer Science / Information Technology or equivalent.
  • Relevant ERP Support experience with Finance, Sales, Supply Chain, Production, Quality, Store & Logistics would be great advantageous.
  • In-depth knowledge of ERP systems, business processes, and improvements techniques is essential.
  • Experienced with ERP system upgrades and migrations preferred.
  • Knowledge of Epicor Kinetics / SAP B1 / Hana S4 will be advantageous.
  • Strong analytical and problem-solving skills, excellent communication and interpersonal skills are required.
  • Familiarity with SQL and data management tools preferred.
  • Ability to work independently and as part of a team.


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