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Sales Development Specialist

2 weeks ago

Shah Alam, Selangor, Malaysia EUPFIN TECHNOLOGY MALAYSIA SDN BHD Full time
Company Overview

EUPFIN TECHNOLOGY MALAYSIA SDN BHD is a leading provider of innovative solutions in the Appliances, Electrical, and Electronics Manufacturing industry.

Job Description

We are seeking a highly skilled Sales Coordinator to support our sales team by managing customer interactions, follow-ups, and after-sales support. This role will ensure a smooth customer experience through effective communication, problem-solving abilities, and attention to detail.

Required Skills and Qualifications
  • Proficiency in English & Mandarin is preferred
  • Preferably min 2 years of working experience in the related field
  • Excellent Communication Skills: Ability to communicate effectively and professionally with customers through various channels such as phone, email, and chat.
  • Problem-Solving Abilities: Capacity to understand customer issues and provide prompt and effective solutions to meet their needs and resolve any concerns they may have.
  • Empathy and Patience: Demonstrated empathy towards customers' concerns and the patience to handle difficult situations with grace and professionalism.
  • Attention to Detail: Strong attention to detail to accurately record customer information, orders, and interactions, ensuring a seamless experience for the customer.
  • Adaptability: Flexibility to adapt to changing customer needs and business priorities, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.