Quality Assurance Specialist
1 week ago
Job Title: QA Engineer
Company: Businesslist
Job SummaryWe are seeking a highly motivated and experienced Quality Assurance Specialist to join our team. The successful candidate will be responsible for administering our company quality program to continually improve the quality level of our products and services.
Key Responsibilities- Quality Program Administration: Develop and implement quality plans and procedures to achieve required levels of product quality, reliability, and safety.
- Quality Assurance: Manage product quality assurance, conduct production line audits periodically, and work with process owners on internal quality issues.
- Quality Improvement: Facilitate quality improvement and problem-solving programs, identify and champion the resolution of cross-functional issues.
- Customer Support: Support customer and third-party audits to the plant with respect to process and product quality.
- ISO9001 Internal Auditor: Act as an ISO9001 Internal Auditor to ensure compliance with quality management system standards.
- Line QRQC Improvements: Spearhead Line QRQC improvements to improve process scrap.
- Customer Complaints: Manage and follow through customer complaints through 8D reports and ensure issues are resolved and reports are closed timely and satisfactorily.
- Complaint Validation: Validate complaints and provide containment action plans within one working day.
- 8D Report Response: Work with process engineers, production executives, and APU managers on 8D reports and respond to customers within five working days using QRQC methodology.
- Customer Follow-up: Closely follow up with customers on 8D reports until customer acceptance or closure.
- 8D Report Presentation: Present 8D reports to customers if required, together with respective process engineers.
- Complaint Update: Update complaint details into Lynx if complaints are logged into Lynx.
- Process Quality Documents: Review and understand key process quality documents such as PFMEA, Process Control Plan, Inspection Standards, etc., and perform periodical audits.
- Customer Requests: Respond to customer requests, such as customer surveys, PPAP, OGI reports, etc.
- Education: Diploma holders with 3 or more years of related experience in a manufacturing environment or degree holders with more than 2 years of related experience.
- Experience: Experience in implementing ISO9001, ISO14001, and ISO/IATF16949 is essential.
- Knowledge: Knowledge in assembly process, experience in PCBA or connector assembly will be an added advantage.
- Skills: Highly motivated with good interpersonal skills and team-oriented.
- Knowledge: Good knowledge of Quality tools such as SPC and 7 QC tools.
- Understanding: Understanding of ISO 9001 and ISO/IATF16949 quality system is essential.
- Ability: Able to work independently and quickly learn new concepts.
Sub Specialization: Engineering; Electrical / Electronics / Semi-conductor
Type of Employment: Permanent
Minimum Experience: 5 Years
Work Location: Johor
Salary Range: RM4,000 - RM6,000
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