E-Commerce Operations Manager

1 day ago


Selayang Municipal Council, Malaysia Wealth Mastery Academy Full time

Wealth Mastery Academy is seeking a highly skilled E-Commerce Executive to join our team. The ideal candidate will have a strong background in e-commerce, with experience in managing online product listings, customer service, and website performance.

Key Responsibilities:
  • Create and manage product listings on e-commerce platforms such as Shopify, Amazon, and eBay.
  • Ensure product descriptions, images, and pricing are accurate and optimized for SEO.
  • Process orders and provide exceptional customer service through multiple channels.
  • Resolve issues related to payment, delivery, or product quality in a professional manner.
E-commerce Website Maintenance:
  • Ensure the e-commerce website is user-friendly, up-to-date, and optimized for performance.
  • Collaborate with design and development teams to update product pages, promotions, and content.
  • Test and optimize website features to ensure a smooth user experience.
Data Analysis & Reporting:
  • Monitor website analytics to assess sales performance and user behavior.
  • Prepare reports on sales, traffic, customer engagement, and other key performance metrics.
  • Use data to optimize product offerings, marketing strategies, and customer experience.


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