Investigation and Resolution Professional

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full time

HFG Insurance Recruitment is seeking a highly skilled Investigation and Resolution Professional to join our team. The successful candidate will be responsible for investigating, diagnosing, and resolving business-related issues to maintain seamless operations.

Main Responsibilities:
  • Investigate and diagnose business-related issues to identify root causes.
  • Collaborate with business users and functional/technical teams to develop solutions and prioritize tasks.
  • Ensure timely resolution to maintain seamless business operations and prevent recurrence.
  • Monitor and track the status of deliverables, milestones, and action plans by action owners.

The ideal candidate will have strong knowledge of finance systems and processes, as well as excellent stakeholder management, project management, and analytical skills.

Essential Qualifications:
  • 4-5 years of consulting or business analyst experience, preferably in finance system implementation projects.
  • Experience in designing and constructing business processes and organizational structures.
  • Strong understanding of the impact of digital/intelligent technologies on Finance.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    As a Customer Promise Investigator at Prudential Hong Kong Limited, you will be responsible for conducting efficient and effective claims due diligence to meet and exceed company goals.Key Responsibilities:Conduct thorough investigations of suspicious, early, and fraudulent claimsEngage with team members to manage investigation for fast resolutionBuild...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Zurich is committed to hiring a Case Resolution Leader who can effectively manage and resolve complex investigations across assigned geographies. This individual will have strong analytical and problem-solving skills and be able to collaborate with cross-functional teams.About the JobLeads and resolves complex investigations of suspect fraud, high exposure,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    As an Investigation Specialist at Prudential, you will play a critical role in ensuring that our customers receive fair and timely resolution of their claims.You will be responsible for investigating and resolving complex claims, working closely with our Underwriting, Endorsement, and Compliance teams to ensure that all relevant regulations and standards are...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Senior Customer Service P2P SpecialistBybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 60 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support.As a Senior Customer Service P2P Specialist, you...


  • Kuala Lumpur, Kuala Lumpur, Malaysia United Nations Development Programme Full time

    United Nations Development ProgrammeDiversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia United Nations Development Programme Full time

    United Nations Development ProgrammeDiversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia United Nations Development Programme Full time

    United Nations Development ProgrammeBackgroundDiversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions....


  • Kuala Lumpur, Kuala Lumpur, Malaysia United Nations Development Programme Full time

    United Nations Development ProgrammeBackgroundDiversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Empire Full time

    About the RoleWe are looking for a Client Service Resolution Specialist to join our team at Hytech Empire.The successful candidate will be responsible for investigating and resolving client complaints, providing exceptional customer service, and working closely with internal stakeholders to ensure prompt resolution of issues.Key Responsibilities:Conduct...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American International Group Full time

    American International Group, Inc. is committed to delivering exceptional customer service and support to our policyholders.Our Claims team is dedicated to providing expert guidance and assistance during difficult times, helping clients navigate complex claims processes and providing timely resolutions to minimize financial burdens.Job description:Managing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full time

    Position SummaryWe are seeking a highly skilled Senior Litigation Associate to join our team in Kuala Lumpur. As a key member of our litigation department, you will be responsible for handling complex commercial disputes and arbitration cases.Key AccountabilitiesManaging complex commercial disputes and arbitration cases, from initiation to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Empire Full time

    Job DetailsWe are seeking a Trade Support Professional to join our team at Hytech Empire.The successful candidate will be responsible for providing knowledgeable and empathetic support to clients, addressing their concerns with clarity and professionalism, and working closely with internal stakeholders to ensure prompt resolution of issues.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Business ObjectivesThe Senior Claims Specialist will be responsible for achieving business objectives by developing and implementing effective business processes, managing performance, and ensuring projects are delivered on schedule and within budget.Key Performance IndicatorsTimely resolution of complex claims.Effective leadership and management of claims...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full time

    Key Responsibilities:This challenging yet rewarding role involves:Conducting comprehensive research to ensure accurate and reliable information;Drafting high-quality legal documents, including cause papers and opinions;Representing clients in court hearings, advocating their interests effectively;Maintaining excellent communication with clients and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are committed to providing equality of opportunity for all who apply and perform work for our organisation, irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law.In...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

    Citigroup Inc. is dedicated to promoting a culture of compliance and integrity throughout our organization. As a Client Review Investigation Specialist, you'll play a critical role in ensuring that our clients' relationships are managed with the highest standards of professionalism and adherence to regulatory requirements.About the Job:You'll be responsible...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

    Job DescriptionWe are seeking a highly skilled Risk Management Professional to join our team at Standard Chartered Life and Careers. As a key member of our Fraud Detection unit, you will be responsible for minimising fraud losses across various channels by actioning alerts on our advanced Fraud Detection systems within specified...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full time

    At Isentia, we're seeking a skilled Customer Experience Professional to join our team in Kuala Lumpur. As a key member of the Customer Experience Team, you will be responsible for delivering exceptional service to our clients.The role involves providing support to both clients and AMT, which includes working on client briefs, building search queries in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full time

    Job Title:We are seeking a highly skilled Corporate Dispute Resolution Expert to join our team. As a key member of our dispute resolution department, you will be responsible for handling complex corporate and commercial litigation cases.Key Responsibilities:Preparing and filing cause papers in a timely manner.Attending court hearings and representing clients...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full time

    Our TeamWe are a dynamic and fast-paced law firm in Kuala Lumpur, Malaysia, seeking a talented and motivated Litigation Support Professional to join our team.The ideal candidate will have a strong background in commercial litigation and dispute resolution and be able to provide exceptional support to our lawyers.The successful candidate will be expected to...