Customer Promise Investigator

Executive, Customer Promise - Healthcare ClaimsExecutive, Customer Promise - Healthcare ClaimsApply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id 25020200Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which...

Company OverviewPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.Job DescriptionAs an Executive, Customer Promise you will play a key role in ensuring that claims...

Senior Manager, Customer Promise-Medical Reimbursement & Personal AccidentSenior Manager, Customer Promise-Medical Reimbursement & Personal AccidentPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...

We are seeking a Financial Crimes Investigator to join our Risk Management team at Hong Leong Bank. This role is critical in identifying and preventing financial crimes such as money laundering and terrorism financing.The ideal candidate will have a strong background in finance and banking, with experience in investigation and analysis. Key responsibilities...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.The Investigation Unit plays a crucial role in this mission, responsible for assisting the immediate supervisor in...

As an Investigation Specialist at Prudential, you will play a critical role in ensuring that our customers receive fair and timely resolution of their claims.You will be responsible for investigating and resolving complex claims, working closely with our Underwriting, Endorsement, and Compliance teams to ensure that all relevant regulations and standards are...

The job holder is responsible for identifying fraudulent activity under minimal supervision on various products, across multiple platforms, to protect Company assets and our customers. Initiates and/or receives contact from customers, potential victims and external parties while monitoring various queues, reports, and items as part of the fraud prevention...

About the RoleThis role involves working closely with internal stakeholders to ensure that claims are processed efficiently and effectively. The successful candidate will have excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities.ResponsibilitiesEnsure that all claims are processed in accordance with our...

Who We AreWe are a team of professionals who value difference and advocate inclusion. When you work with us, you'll see how we live our valued behaviours.We believe in celebrating our unique talents and bringing them together to achieve our goals.What We DoWe drive commerce and prosperity through our unique diversity, together with our brand promise, to be...

About UsRhian_Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions. We provide our products and services in almost 100 countries, united by a promise to be forever caring.Our APAC GBS supports a hybrid working approach, where you will be supporting markets in multiple time zones and some...

Business RequirementsCarry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.Assess and evaluate business processes in order to identify opportunities for improvement.Investigate and drive research/analysis around potential business development opportunities.In...

At Isentia, we're seeking a skilled Customer Experience Professional to join our team in Kuala Lumpur. As a key member of the Customer Experience Team, you will be responsible for delivering exceptional service to our clients.The role involves providing support to both clients and AMT, which includes working on client briefs, building search queries in...

Bybit, a leading global cryptocurrency exchange established in 2018, is dedicated to providing a professional, smart, and intuitive trading experience. As a Customer Service Representative, you will be responsible for assisting clients on all inquiries via live chat or email.Your key responsibilities will include responding to customer inquiries related to...

We are seeking a Customer Relationship Manager to join our team at Zurich 56 Company Ltd. This role involves carrying out tasks such as preparing customer and distributor reports, assessing and evaluating business processes, and investigating research/analysis around potential business development opportunities.Requirements:High School Diploma or Equivalent...

About the RoleThe ideal candidate will be responsible for developing long-term business relationships with our clients while ensuring growth in sales. They should ensure meeting customers' requests and needs by delivering customer service excellence in a timely manner and fulfilling all commitments promised.

Customer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client briefs, building search queries in Legacy, iSAMS, or Pulsar Platforms, investigating issues...

International company experience preferred (3M, Hilti etc)5. Preferrable industry background: Industrial market (Electronic, Electric, ICT related)Job Details:Industrial, Electronic / Electric / ICT or any consumer market related business managementTrading & Logistics administrationExpect overall market survey and set up business plan mainlyBusiness trip to...

Isentia Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Experience SpecialistCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client...

Customer Service Specialist (Complaints Specialist)Are you an individual who excels in client-facing roles and possesses a genuine interest in financial markets?Our mission is to act as an impartial intermediary between the company and its clients, ensuring the prompt and effective resolution of client concerns. By addressing issues with professionalism and...

ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to ensure client satisfaction.Working closely with Relationship Managers to provide support and assistance as needed.Attending to customer inquiries, resolving issues, and conducting investigations.Reviewing and identifying opportunities for process...