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Customer Promise Executive
1 week ago
This role involves working closely with internal stakeholders to ensure that claims are processed efficiently and effectively. The successful candidate will have excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities.
Responsibilities- Ensure that all claims are processed in accordance with our policies and procedures.
- Assess and provide justifiable claims according to policy terms and conditions.
- Approve claims within the department benchmark/turnaround time and authority limit.
- Recommend for claim approval/repudiation.
- Ensure that customer enquiries are promptly attended to and resolved via appropriate communication modes.
We offer a competitive salary and benefits package, including opportunities for career development and growth. We are an equal opportunity employer and welcome applications from diverse candidates.
