Assistant Manager Customer Promise Role

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
Operations Support Role

This position involves working closely with other operations departments to deliver excellent service quality to customers. Key responsibilities include adhering to our claims workflow in relation to major, accident and hospitalization claims procedure, assessing and providing justifiable claims according to policy terms and conditions, approving claims within department benchmark/turnaround time and authority limit, and recommending claim approval/repudiation.

Company Overview:

Prudential's purpose is to be partners for every life and protectors for every future. We create a culture that celebrates diversity and ensures inclusion for our people, customers, and partners.

Job Requirements:

  • Degree in relevant field.
  • 3-5 years experience in Major Claims from Life Insurance industry.
  • Excellent communication skills.
  • IT literacy required.


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