Customer Promise Lead

As a Customer Promise Lead, you will be responsible for planning, leading, organizing, executing and driving system enhancements to support Claims Customer Journey.Key responsibilities include:Providing speed, consistency, and transparency of claims decisionEnhancing customer experience through delivery of solution that provide strong controls on Fraud,...

Job OverviewWe are seeking a skilled Customer Promise Team Lead to join our team at Prudential Hong Kong Limited.The ideal candidate will have a strong understanding of customer service principles and be able to lead a team effectively. Key responsibilities include managing claims workflows, assessing claims, and ensuring timely responses to enquiries and...

We are seeking a Customer Promise Investigator to join our team at Prudential Hong Kong Limited.As a Customer Promise Investigator, you will be responsible for investigating and resolving customer complaints related to insurance claims.Your key responsibilities will include:Investigating and resolving customer complaints related to insurance claims;Carrying...

Manager, Customer Promise - Major ClaimsManager, Customer Promise - Major ClaimsApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 23060441Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for...

Executive, Customer Promise - Healthcare ClaimsExecutive, Customer Promise - Healthcare ClaimsApply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id 25020200Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

Executive, Customer Promise - Medical Reimbursement & AccidentApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 25020185Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...

Assistant Manager, Customer Promise - Medical Reimbursement & AccidentApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 24110150Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Senior Manager, Customer Promise-Medical Reimbursement & Personal AccidentSenior Manager, Customer Promise-Medical Reimbursement & Personal AccidentPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...

Manager, Customer Promise – Healthcare ClaimsApply locations Kuala Lumpur time type Full time posted on Posted 7 Days Ago job requisition id 25010021Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

Senior Manager, Customer Promise-Medical Reimbursement & Personal AccidentApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 24100240Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.About the RoleThe incumbent is responsible to manage an efficient and effective Claims team by meeting and...

PAMB | Assistant Manager, Customer Promise - Investigation and Technical ClaimsApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 24040321Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

About the RoleAs a Global Client Lead, you will play a critical role in driving revenue growth, understanding and leading clients' transformation, and delivering the true scale of our agencies' capabilities. You will set the vision, build a culture of collaboration, and curate a team of experts from our whole Groupe to deliver on that promise.You will work...

Key ResponsibilitiesAnalyze staff productivity and implement action plans to improve performanceReview reports and identify areas for improvementMake sound decisions in uncertain situationsEnsure all claims examiners meet service standards and turnaround timesCommunicate effectively with team members and stakeholders

Operations Support RoleThis position involves working closely with other operations departments to deliver excellent service quality to customers. Key responsibilities include adhering to our claims workflow in relation to major, accident and hospitalization claims procedure, assessing and providing justifiable claims according to policy terms and...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Job DescriptionCustomer Connect Malaysia Sdn Bhd is seeking a highly motivated Inside Sales Representative to join our dynamic team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will play a crucial role in our outbound sales efforts by qualifying potential leads and driving growth for Google's products and services.Key...

Role OverviewCandidate Connect Malaysia Sdn Bhd is a leading outsourcing and offshoring consulting firm. We are seeking a high-performing Inside Sales Representative to join our dynamic team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will play a key role in our outbound sales efforts by qualifying potential leads and driving...