Service Quality Lead

Cochlear is committed to delivering high-quality products and services that meet the needs of our customers. To achieve this goal, we are seeking a Quality Engineering Lead to oversee the development and implementation of our Quality Management System (QMS).This role will involve collaborating with cross-functional teams to identify areas for improvement,...

We are seeking a highly skilled Compliance and Quality Expert to join our team at BASF Asia-Pacific Service Centre S/B. As a key member of our finance department, you will be responsible for ensuring compliance with regulatory requirements, internal controls, and quality standards.The ideal candidate will have a strong understanding of accounting principles...

About CognizantWe are a leading IT services company that provides consulting and technology services to clients across the globe.This role requires a highly skilled individual to lead our Infrastructure Services team, driving the delivery of high-quality services to our clients.Responsibilities include managing service operations, ensuring timely delivery of...

Job Description:Digital Banking Quality Assurance LeadMaintain the highest standards of quality in digital banking products and services, ensuring seamless integration between business needs and technical execution.Responsibilities:Manage testing lifecycle for digital banking products and services to meet regulatory requirements, customer expectations, and...

Allianz Popular SL seeks a skilled Quality Assurance Test Lead to spearhead the development and implementation of comprehensive QA processes across the organization. This role demands a strong understanding of QA principles, excellent leadership skills, and the ability to drive process improvements.Job OverviewLeverage technical expertise to develop and...

Quality Service Representative122338Zurich 56 Company Ltd is seeking a Quality Service Representative to deliver exceptional customer service and support.Key Accountabilities:Ensures delivery of high-quality customer service, achieving set productivity, efficiency, and quality standards.Resolves customer inquiries and concerns in a timely and effective...

About Us:BASF Asia-Pacific Service Centre S/B is part of the global BASF Group, a leading chemical company that creates chemistry for a sustainable future. Our centre provides a range of services, including financial and accounting support, human resources management, and procurement assistance, to companies across the Asia-Pacific region.We are committed to...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

Job OverviewAs a QA Lead, you will play a critical role in ensuring the quality of our products. You will lead the QA practice in developing and implementing testing strategies and plans, design and execute test cases, and mentor and train QA team members.The successful candidate will have a strong understanding of testing principles and methodologies,...

Job Summary:Commerz Global Service Solutions is seeking a Financial Analyst to join our team in the Asia Region. As a Financial Analyst, you will be responsible for ensuring that all financial reporting requirements are met for the region.You will work closely with Finance teams in serviced locations to understand financials and update local teams on...

As a Quality Assurance Specialist (UAT), you will be responsible for ensuring the quality of our products and services. This includes developing and executing test plans, test cases, and scripts to ensure that our products meet or exceed customer expectations.You will also be responsible for collaborating with stakeholders to gather requirements and develop...

About the RoleThe Field Service Professional will be responsible for visiting customer sites to install, maintain, commission, and repair power supply and related systems. This individual must have a strong background in electrical/electronic equipment repair and be able to communicate effectively with customers and internal teams. If you are a motivated and...

We are looking for a talented Group Lead - Customer Service to join our team at Trip.com Group. In this role, you will be responsible for leading a team of customer service representatives and working closely with the Operation Manager to achieve service excellence.About Us:We have four Customer Service Centres located in Japan, Korea, the UK, and the...

About Zurich 56 Company LtdWe are a leading organization that values excellent customer service, teamwork, and innovation. Our mission is to provide our clients with unparalleled service while fostering a positive work environment.Job DescriptionThis role is responsible for providing leadership and guidance to the HR services team, ensuring the delivery of...

SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...

About the Company:Shopee is a leading global consumer internet company, part of Sea Group. Our mission is to improve lives and businesses with financial services through technology.Job Overview:This role is responsible for creating and enhancing customer service processes within the organization. You will conduct quality assurance reviews to identify gaps or...

Job OverviewWe are seeking a highly experienced Service Delivery Lead to join our team at Avanade Spain SL. As a key member of our delivery team, you will be responsible for ensuring the successful delivery of projects, focusing on schedule, customer satisfaction, and quality.You will work closely with cross-functional teams, including sales, planning, and...

The Access Group is committed to delivering high-quality solutions and services. Our culture is built on trust, integrity, and respect. We prioritize the development of our people and provide opportunities for growth and progression.You will be working within a fast-paced Agile environment, collaborating with cross-functional teams to deliver quality...

About the RoleThe Senior Customer Service Lead will be responsible for managing staff productivity, enhancing service quality, and ensuring proper recording and data accuracy for KPI reporting. You will also oversee improvement projects such as Order Automation, RPA, and Chat Bot implementation. If you have a passion for delivering exceptional customer...

We are seeking an experienced and proactive IT Service Desk Team Leader to manage and lead our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.Key Responsibilities:Manage a small to medium-sized team to...