Service Delivery Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Spain SL Full time
Job Overview

We are seeking a highly experienced Service Delivery Lead to join our team at Avanade Spain SL. As a key member of our delivery team, you will be responsible for ensuring the successful delivery of projects, focusing on schedule, customer satisfaction, and quality.

You will work closely with cross-functional teams, including sales, planning, and execution, to ensure seamless project management. Your primary focus will be on developing detailed project work plans, managing project issues and risks, and balancing scope, schedule, budget, and quality.

  • Key Responsibilities:
  • Manage project issues and risks, balancing scope, schedule, budget, and quality.
  • Develop detailed project work plans and ensure accurate requirement development.
  • Manage client expectations and develop customer relationships.
  • Engage and manage onshore, offshore, and nearshore workforces.

In this role, you will have the opportunity to develop and implement process improvements, drive business growth, and build strong relationships with clients and stakeholders.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Juris Technologies Sdn Bhd Full time

    What You Will Do:You will be responsible for leading the HR Shared Services Centre organization, ensuring the delivery of all HR administration-related transactions to high standards of customer satisfaction.You will also manage the performance and development of the HRSSC team, building a strong, capable team that delivers excellence in administering...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Expro International Group Full time

    About UsWe're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all.Our team is dedicated to providing high-quality services to our clients, and we're looking for a skilled Service Delivery Manager to join us.Job DescriptionEnsure that all service activities are...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Axrail Full time

    Axrail is a leading provider of AI and cloud solutions, and we are seeking a skilled Engineering Delivery Lead to join our team. As an Engineering Delivery Lead, you will be responsible for leading service delivery efforts by implementing and maintaining innovative technology solutions.You will work closely with clients, technical teams, and project managers...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time

    About This OpportunityWe are seeking a highly experienced Senior Service Automation Engineer to join our team in Kuala Lumpur, Malaysia.As a key member of our IT service management team, you will be responsible for designing, implementing, and managing automation solutions that optimize service delivery across IT systems and processes.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    Role Overview:AIA Digital+ is seeking an exceptional Senior Manager, Service Management to join our team. In this role, you will be responsible for overseeing the service management function, ensuring the delivery of high-quality services across our digital platforms.Key Responsibilities:Incident Management: Manage incidents from identification to closure,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Description:The Regional Service Delivery Lead is responsible for ensuring the delivery of DTX Services within their respective area. This role involves supporting the execution of projects in close alignment with the Solution Design & Implementation team and overseeing a team of Site Specialists.Key Responsibilities:Ensure the delivery of DTX Services...

  • Delivery Lead

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia noventiq Full time

    Join to apply for the Delivery Lead role at Noventiq MalaysiaJob overview: We are looking for a Delivery Team Lead to work for Noventiq. You'll be a part of our Service Delivery team.What You'll Do:Leading a team of local dispersed resources to deliver technology projects on time and within the geography for which they have responsibility.Participation in...

  • Delivery Lead

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Technologies Full time

    Welcome to Wipro Limited, a global leader in technology services and consulting. We are excited to announce a Delivery Lead opportunity where you will be responsible for managing delivery of a project driving operations and delivery governance, ensuring the right talent supply chain to optimize customer satisfaction and cost of delivery.About UsWe are...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    We are looking for an Application Delivery Lead to join our technology team. In this role, you will be responsible for leading the application delivery process, ensuring timely and cost-effective delivery of high-quality applications. You will work closely with our business stakeholders to understand their needs, define project scope, and ensure successful...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Overview:The Regional Service Delivery Lead is a critical role that requires strong leadership and organizational skills to deliver high-quality service delivery within their respective area. The successful candidate will have a proven track record of managing teams and driving business results.Key Responsibilities:Deliver high-quality service delivery...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    Job Description:As a Service Delivery Manager, you will play a vital role in ensuring the smooth operation of our managed services. You will be responsible for managing customer relationships, resolving technical issues, and driving continuous service improvement.Key Responsibilities:Manage customer onboarding, including defining and approving hardware...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Intellect Full time

    About the JobWe are seeking an experienced and highly skilled Ranger Operations Specialist to lead our team of helpline and crisis intervention specialists. As a key member of our operations team, you will play a vital role in ensuring the delivery of exceptional service to our clients.Main ResponsibilitiesDevelop and manage operational policies, procedures...


  • Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full time

    As a Service Delivery Leader at U Mobile, you will be responsible for leading a team of Customer Service Executives (CSEs) to deliver exceptional customer service. You will work closely with other teams to identify areas for improvement and develop strategies to address them.Your key responsibilities will include:Leading a team of CSEs to ensure that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

    Key Accountabilities:As the IT Workplace Delivery Manager, you will be responsible for leading the delivery of high-quality services to end-users across the organization. This includes:Managing the planning, execution, and maintenance of end-user computing environments.Collaborating with cross-functional teams to deliver projects and initiatives that align...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFN SDN BHD Full time

    Job SummaryGrowthFN SDN BHD is seeking a highly motivated Customer Service Team Lead to join our customer support team. As a key member of our organization, you will be responsible for managing a team of 20-25 FTEs, driving performance, and ensuring seamless customer interactions.Key ResponsibilitiesLead a team of customer support professionals to achieve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Capco Full time

    At Capco, we pride ourselves on delivering comprehensive solutions for our clients in the financial services industry.Our Project Management Specialist - Financial Services role involves taking charge of large-scale digital transformation projects, ensuring timely delivery and seamless integration with existing systems.Main ResponsibilitiesLead...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Corporation Berhad Full time

    Project Delivery and Vendor ManagementWe are seeking an experienced project delivery professional who can effectively manage vendors, lead teams, and deliver projects on time. Strong negotiation and conflict-resolution skills are essential for this role.The ideal candidate will possess excellent communication and interpersonal skills to collaborate with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full time

    Company Overviewcbs Corporate Business Solutions is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP.We are looking for a highly skilled SAP Service Delivery Manager to join our team in KL Sentral, Malaysia.Job DescriptionThe...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    About the Job:\This is an exciting opportunity to join our team as an IT Services Delivery Specialist, focusing on key stakeholder management and client relationship building. Your primary responsibility will be to manage key senior stakeholders within our group, including delivering presentations to them.Develop and implement strategies to increase revenue...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full time

    Job DescriptionThe Project Delivery Lead will be responsible for ensuring the successful delivery of our FPSO projects. This individual will act as the Internal Client for technical acceptance of the Project's delivery scope, reporting to the Operations Readiness Manager.Main Responsibilities:Act as the Internal Client for technical acceptance of the...