Service Delivery Leader

As a Service Delivery Leader at U Mobile, you will be responsible for leading a team of Customer Service Executives (CSEs) to deliver exceptional customer service. You will work closely with other teams to identify areas for improvement and develop strategies to address them.Your key responsibilities will include:Leading a team of CSEs to ensure that...

Job OverviewWe are seeking a skilled Delivery Team Leader to join our Service Delivery team.This is an exciting opportunity to lead a team of local resources and work on technology projects. You will be responsible for monitoring project health, managing customer satisfaction, and collaborating with the global delivery center and HQ colleagues.The ideal...

Hungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...

Hungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...

The RoleWe are seeking a seasoned professional to lead our Professional Services Delivery functions across major parts of ASEAN.This role is responsible for managing a team of Technical Account Managers, Consultants and/or Residents, ensuring customer delivery and revenue management responsibilities for the assigned region and line of business within the APJ...

OverviewNutanix is a leader in enterprise cloud computing, providing an innovative platform for virtualized and hybrid cloud environments. Our professional services organization plays a critical role in delivering exceptional customer experiences.This position offers the opportunity to lead our Professional Services team in the APJ region, overseeing...

About the RoleWe are searching for an experienced HR Service Delivery Director to join our Global Business Services (GBS) HR services group. The ideal candidate will be a key leader in our Hire to Retire (H2R) services team and be actively engaged in growing a global world-class H2R organization that can operationalize service solutions for both our APAC...

We are seeking a highly motivated and results-driven Service Delivery Expert to join our Contact Centre team at Prudential. As a key member of our team, you will be responsible for delivering exceptional customer service, meeting and exceeding customer expectations, and contributing to process improvements.Key Responsibilities:Customer Experience: Develop...

The Ideal CandidateWe seek a seasoned professional services leader with a strong background in software-defined datacenter, infrastructure as code, complex distributed systems, and cloud-based computing. Experience in modern software development methodologies, IaaS, PaaS, SaaS, and hybrid cloud computing environments is preferred.Candidates should...

About This OpportunityWe are looking for an experienced leader to join our team as a Senior Manager, Cloud Operations at AIA Digital+. The successful candidate will have a solid track record of managing performance and talent development of direct reports and a strong understanding of public cloud implementation, workload migration, and operational support...

Job SummaryWe are seeking an experienced Service Delivery Specialist to join our Businesslist team. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements.You will work closely with various teams to ensure seamless service delivery, analyze service metrics, and provide regular reports to...

Job OverviewZurich 56 Company Ltd is seeking a skilled Service Delivery Expert to join our team.As a Service Delivery Expert, you will play a critical role in delivering exceptional service to our clients.ResponsibilitiesDeliver high-quality service to clients through effective communication and issue resolution.Build strong relationships with clients to...

Key ResponsibilitiesDeliver world-class customer service via telephone.Provide a polite, professional, and accurate response.Manage customer's expectations and display ownership for customer's requests.Liaise with appropriate departments to resolve issues brought up by customers.Keep up-to-date on new or enhanced products/services in order to maintain a high...

About the RoleThe Service Delivery Manager is a pivotal position within our organization, responsible for overseeing and coordinating a nationwide service team. This role involves ensuring top performance and efficient service delivery across multiple domains.Key ResponsibilitiesCoordinate and manage a nationwide field service team to maintain high standards...

We are looking for a skilled Service Delivery and Quality Assurance Professional to join our team! In this role, you will be responsible for ensuring that our Contact Centre delivers high-quality services to our customers (agents and policyholders).To achieve this goal, you will work closely with your team to meet and exceed customer standards and...

Service Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...

Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...

Job DescriptionThe Service Delivery Manager plays a crucial role in delivering exceptional client experiences and driving business growth. This individual will be responsible for overseeing the delivery of services to key clients, ensuring that their needs are met and exceeded.Key responsibilities include:SLA and KPI compliance: Ensure FNZ's adherence to...

We are looking for a skilled Service Delivery Coordinator to join our team at the Dancom Group. As a key member of our organization, you will be responsible for coordinating the delivery of exceptional customer service to our valued clients.Key Responsibilities:Manage customer relationships and resolve issues efficiently.Communicate effectively with...

Service Delivery Expert122338Zurich 56 Company Ltd seeks a Service Delivery Expert to deliver exceptional customer service and support.Key Accountabilities:Demonstrates productivity, efficiency, and quality standards to achieve set targets.Provides timely and effective solutions to customer inquiries, ensuring high-quality service and retention of excellent...