Services Delivery Director
6 days ago
Nutanix is a leader in enterprise cloud computing, providing an innovative platform for virtualized and hybrid cloud environments. Our professional services organization plays a critical role in delivering exceptional customer experiences.
This position offers the opportunity to lead our Professional Services team in the APJ region, overseeing technical account managers, consultants, and residents. Reporting directly to the South East Asia, Taiwan, HK, and Korea (SEATHK) SDL, you will be responsible for managing customer delivery and revenue management across the assigned region and line of business within the APJ theatre.
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Technology Delivery Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeOur TeamWe are a dynamic team of professionals who are passionate about delivering high-quality services to our clients.We are seeking a Technology Delivery Director to lead our Infrastructure Services team, driving the delivery of high-quality services to our clients.Responsibilities include managing service operations, ensuring timely delivery of projects,...
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Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs Director of Policy Servicing and Delivery, you will be responsible for leading the development and implementation of operational strategies to improve customer experience and service quality. You will collaborate with cross-functional teams to drive process improvements and enhance the overall customer experience.About UsPrudential Hong Kong Limited is a...
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Operations Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeWe are seeking a highly experienced individual to join our operations team as a director of private equity operations. In this role, you will be responsible for managing fund accounting teams and providing full range of services to private equity and real estate clients.Your primary goal will be to ensure seamless service delivery to clients and timely...
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Director of Fund Services
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout the RoleThis is an exceptional opportunity for a seasoned professional to join our team as a Director of Fund Services. The successful candidate will be responsible for leading new funds on-boarding process, ensuring timely completion of deliverables, and resolving issues/queries raised by clients.The ideal candidate will have a strong understanding of...
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Service Delivery Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeJob DescriptionThe Service Delivery Manager plays a crucial role in delivering exceptional client experiences and driving business growth. This individual will be responsible for overseeing the delivery of services to key clients, ensuring that their needs are met and exceeded.Key responsibilities include:SLA and KPI compliance: Ensure FNZ's adherence to...
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Director of Portfolio Services
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout the RoleMUFG Investor Services is seeking a Director of Portfolio Services to lead our portfolio administration team. In this role, you will be responsible for overseeing the provision of fund accounting services to private equity clients.Key responsibilities include preparing pricing of portfolios, capital calls, distributions, and fee schedules. You...
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Director of Service Delivery
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia NCR Atleos Full timeAbout This RoleWe are seeking an experienced Service Business Leader to oversee the delivery of Field Services Work in Southeast Asia. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Key Responsibilities:Achieve Financial Objectives: Manage a...
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Director of Service Delivery Excellence
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Full timeAre you passionate about providing excellent business and digital services to the Asia Pacific region? Do you want to work with passionate teams and drive project success? If yes, then join BASF as Senior Manager, Service Delivery Optimization, Finance.As Senior Manager, Service Delivery Optimization, Finance, you will be responsible for leading and managing...
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Director of Financial Services
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full timeJob Title: Director of Financial ServicesWe are seeking an experienced Director of Financial Services to lead our transaction banking team. As a key member of our organization, you will be responsible for defining key business segments and prioritizing customer needs.Key Responsibilities:Business Development: Identify new business opportunities and develop...
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Head of Service Delivery Excellence
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full timeFinance Operations DirectorThe Senior Manager, Service Delivery Optimization, Finance is responsible for providing coordination and support to Vice President in strategic initiatives. The incumbent will assist in developing and executing business strategies and plans, conduct research and analysis to support decision-making processes, and prepare reports,...
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Fund Services Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Linnovate Partners Full timeWe are seeking a seasoned Fund Services Director to lead our Fund Services team at Linnovate Partners.Key Responsibilities:Drive exceptional service delivery, manage client relationships, and oversee the day-to-day operations of our fund services business.Develop and implement service delivery strategies to meet client needs and business objectives.Foster...
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Director of Finance and Compliance
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeWe are looking for a talented Director of Finance and Compliance to join our team at MUFG Investor Services. As a key member of our operations team, you will be responsible for delivering high-quality financial reporting and regulatory compliance services to our clients.Responsibilities:Liaise with stakeholders to resolve operational issues and ensure timely...
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IT Service Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeWelcome to Tata Consultancy Services, a global leader in technology consulting and business solutions.We are seeking a highly skilled Business Analyst to join our team and contribute to our mission of driving innovation and sustainability through technology and talent.In this role, you will have the opportunity to work on cutting-edge projects, collaborating...
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Financial Technology Services Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeAs a Financial Technology Services Director, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be to oversee the day-to-day management of key named clients, ensuring their expectations are met on key performance indicator reporting, meeting actions, and availability.You will work closely with the...
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Head of Service Delivery Excellence
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeWe are looking for a Head of Service Delivery Excellence to lead our BPO business, overseeing management reporting, pricing, and monitoring of business performance. As a strategic thinker with strong analytical skills, you will drive business performance and profitability.Responsibilities include executing business processes efficiently, managing customer...
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Service Delivery Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...
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Service Delivery Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeService Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...
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Logistics Service Delivery Director
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeRequired Skills and Qualifications:University degree holder in a relevant field.8-10 years of managerial expertise in logistics, maritime, or a related industry.Demonstrable results in customer experience and service delivery improvements.Strong analytical and decision-making skills, with experience in working with quality management systems or similar...
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Director of Customer Advocacy
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeTata Consultancy Services is looking for a Director of Customer Advocacy to champion the customer experience.This leader will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Main Responsibilities:Voice of the Customer: The Director of...
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Senior Project Delivery Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Syneos Health, Inc. Full timeAbout the RoleWe are seeking a highly experienced Senior Project Delivery Director to lead our project delivery operations. As a key member of our team, you will be responsible for ensuring the successful delivery of projects across various therapeutic areas.Key Responsibilities:Lead cross-functional teams to deliver projects on time, within budget, and to...