Enterprise Support Engineer

6 days ago


Selayang Municipal Council, Malaysia Fortinet, Inc. Full time

About the Role

Fortinet is seeking a seasoned Technical Account Manager to join our team in the Americas region. As a trusted advisor, you will be responsible for building strong relationships with customers, providing expert technical guidance and support to ensure seamless operations and optimal performance.

  • Collect and analyze customer network information to identify areas for improvement.
  • Analyze packet trace data to diagnose issues and recommend corrective actions.
  • Collaborate with customers to develop best practices for deployment and troubleshooting methodologies.

What You Will Do

You will work closely with internal teams to resolve technical issues and improve customer satisfaction. Your expertise will be invaluable in driving business success and growth in the Americas region.

Why Join Us

We offer a comprehensive Total Rewards package, including competitive compensation, benefits, and opportunities for professional growth and development. Our inclusive work environment is designed to support your overall health and well-being.



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