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**Operations Manager**, **Team Lead**, **Project Coordinator**, **Supervisor**, **Department Head**

2 months ago

Subang Jaya, Selangor, Malaysia Fun X World Sdn Bhd Full time
Job Summary

We are seeking a highly skilled and experienced Operations Supervisor to join our team at Fun X World Sdn Bhd. As an Operations Supervisor, you will be responsible for leading a team, overseeing projects, and ensuring continuous improvement and compliance.

Key Responsibilities
  • Team Leadership: Set goals, provide guidance, and foster collaboration among team members.
  • Strategic Planning: Align departmental objectives with organizational goals and ensure effective resource allocation.
  • Performance Management: Evaluate individual and team performance, provide feedback, and implement improvement plans.
  • Project Management: Oversee projects from initiation to completion, ensuring timely delivery and effective resource allocation.
  • Communication: Communicate goals, expectations, and facilitate team and interdepartmental communication.
  • Decision-Making: Make strategic choices, resolve conflicts, and allocate resources effectively.
  • Policy and Compliance: Implement company policies, adhere to regulations, and ensure department compliance.
  • Continuous Improvement: Identify process improvement opportunities and implement initiatives to enhance efficiency and productivity.
  • Employee Development: Identify training needs and support team members' professional growth.
  • Reporting: Prepare and present performance reports to senior management.
  • Scheduling: Ensure optimal schedules and adequate manpower during each shift.
Requirements
  • At least 2 years of experience leading and collaborating with teams in a fast-paced environment.
  • Fluent in English with excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite (Excel, Word) and design tools like Canva.
  • Possess valuable experience in the dynamic F&B industry, demonstrating adaptability and resilience in a demanding environment.
  • Demonstrated ability to build strong relationships with customers and deliver good service.
  • Skilled in conflict resolution and effectively addressing customer concerns positively and proactively.