Customer Service Leadership Specialist

2 weeks ago


Penang, Malaysia The Millen Penang, Autograph Collection Full time

In this role, you will be responsible for overseeing the daily operations of our reception area, ensuring that every guest feels welcome and valued.

You will supervise a team of staff, handle guest inquiries and complaints, and coordinate with various departments to ensure smooth check-in and check-out processes.

Candidates should have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

A background in hospitality or a related field is highly desirable, but not essential.



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