Client Experience Manager
1 week ago
- Provide exceptional customer support via SMS, e-mail, Facebook, CRM, and other communication channels.
- Work closely with our mobile operator, Merchants, and other partners to resolve customer issues efficiently.
- Participate in marketing activities to promote our services.
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Client Experience Manager
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeDo you have a passion for delivering exceptional service and a strong background in customer-facing roles? Are you an effective communicator with experience in handling complex technical issues?About the OpportunityWe are MindPec Solutions, a leading provider of innovative technology solutions. Our company is built on a foundation of excellence, innovation,...
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Client Experience Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia M TELECOMMUNICATIONS SDN BHD Full timeThe Talent Acquisition Partner APAC plays a crucial role in managing and enhancing relationships with valued clients through premium concierge services.Key AccountabilitiesThe ideal candidate will be responsible for ensuring seamless communication, fostering strong client relationships, and curating exceptional experiences that reflect the company's high...
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Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeWhat You'll DoYou will be responsible for:Client Adoption: Working in partnership with internal stakeholders to develop, implement and optimise digitised client interactions.Cost Efficiency: Identifying bottlenecks and existing inefficiencies through the use of available tooling.Capacity Building: Involvement in reducing manual processes.Control Measures:...
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Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full timeAbout UsTarro builds products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We provide a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software.Our...
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Client Experience Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full timeAxi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions.Your Edge AssignmentThis role is part of our Retail Services division, focused on driving growth in assigned markets by...
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Client Experience Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Vertex Mastery Full timeAbout the RoleWe're seeking an experienced Client Success Executive to join our team at Vertex Mastery. As a key member of our operations team, you'll be responsible for providing exceptional support to our clients, ensuring seamless coordination between clients and coaches, and maintaining consistent communication throughout the client journey.Your primary...
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Client Experience Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Compass Offices Full timeAbout the RoleThis is a fantastic opportunity to join our team as a Client Service Executive, where you will be responsible for delivering exceptional customer experiences.You will welcome all clients and guests, manage client relations, and provide services and support in accordance with clients' preferences.
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Client Experience Champion
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Vertex Mastery Sdn Bhd Full timeAre you passionate about delivering exceptional client experiences and driving business growth? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients? If so, we'd love to hear from you!About the RoleAs a Client Success Executive at Vertex Mastery Sdn Bhd, you'll play a vital role in ensuring our clients receive the...
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Client Experience Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Full timeJob SummaryThe Client Servicing Executive will be responsible for managing client relationships and providing customer support services. This includes preparing and delivering presentations, managing accounts, and ensuring excellent customer service.ResponsibilitiesManage client relationships and provide exceptional customer supportPrepare and deliver...
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Strategic Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Part timeWe are seeking a highly motivated and passionate individual to join our team as a Client Advisor. As an ambassador of Richemont, you will be responsible for delivering exceptional client experiences in our boutique.Our ideal candidate is someone who possesses an entrepreneurial mindset, high emotional intelligence, and excellent communication skills. They...
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Client Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TodayPlus Holding Sdn. Bhd. Full timeTodayPlus Holding Sdn. Bhd. is dedicated to creating a positive and supportive environment for both our clients and employees.About This Role:This position plays a crucial role in fostering strong relationships between our company and customers.Key Responsibilities:Developing Strategies: Create plans to retain customers and build long-term relationships...
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Client Experience Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeAbout UsWe're an international bank with a presence in over 70 markets across Africa, Asia, Europe, and the Americas. Our purpose is to drive commerce and prosperity through our unique diversity. We strive to make a positive difference for our clients, communities, and each other. As a Senior Client Service Officer at Standard Chartered, you'll be part of a...
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Client Experience Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeSutherland is looking for a Client Experience Director who can drive business growth through exceptional customer service. As a seasoned leader, you will oversee a team of at least 10 associates in delivering outstanding client experiences.Key Performance Indicators:Client Satisfaction: Ensure high levels of client satisfaction through effective team...
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Client Experience Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeAbout Zeal Holdings LimitedClient Experience DirectorWe pride ourselves on being an innovative FinTech company, dedicated to delivering exceptional customer experiences.We seek an experienced Client Experience Director to lead our customer service efforts and drive customer satisfaction.Your main responsibility will be to oversee the customer service team,...
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Senior Client Experience Leader
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeJob DescriptionThe Senior Client Experience Leader is responsible for overall client experience relating to institutional custody clients serviced out of Kuala Lumpur. This role involves day-to-day operations management, executing tactical/strategic plans to ensure that the client experience meets the highest standard.The successful candidate will be...
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Client Experience Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJoin Our TeamWe are seeking a talented Premier Service Manager to join our Private Client Centre team. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty. If you have a passion for service excellence and a talent for leadership, we want to hear from you.Responsibilities...
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Senior Client Experience Executive
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full timeSenior Client Experience Executive (AI Workflow Automation)Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided...
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Client Experience Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeAbout This Role:We are looking for an experienced Fund Administrator to join our Australian team. The successful candidate will be responsible for delivering exceptional fund administration and client services to our clients, advisers, and product owners.Key Responsibilities:Fund Administration: Handle day-to-day admin tasks, including opening and...
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Client Experience Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeRequirementsExcellent Communication Skills: Possess excellent English communication skills, both written and verbal.Technical Proficiency: Be proficient in computer usage, with a strong command of CRM systems.Multitasking and Attention to Detail: Demonstrate strong attention to detail, adept at multitasking, and capable of managing a significant volume of...
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Elite Client Experience Coordinator
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeRequirementsExcellent command of English and ability to communicate effectively with customers and team members.Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.At least 3 years of experience in managing stores.A strong understanding of luxury retail principles and a passion for delivering...