Consumer Journey Developer

3 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time

As a Consumer Journey Developer, you'll play a critical role in shaping the post-booking experience to make it convenient, reliable, and delightful for everyone. You'll work closely with cross-functional teams to develop and implement product strategies that meet the needs of our consumers.

About the Role

This is a unique opportunity to drive innovation in the transportation industry and deliver exceptional customer experiences. You'll oversee product concepts, roadmap, and strategies to ensure alignment with market trends and work closely with design teams to create compelling user experiences.

Your Responsibilities
  • Owering the product concept, roadmap, and strategy for the post-booking experience.
  • Collaborating with design teams to create user-centered designs that meet the needs of our consumers.
  • Working with engineering teams to implement product features and enhancements.
  • Coordinating with partners across the organization to plan and implement product strategies.

We're looking for someone who is passionate about delivering exceptional customer experiences and has at least 5 years of direct experience in product management.



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