Merchant Operations Specialist

7 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time

Grab is seeking an experienced Merchant Operations Specialist to join our team. The successful candidate will have a strong background in operations and be able to improve processes and enhance overall efficiency.

About the Job

You will be responsible for supporting Grab's business activities within the realms of data and payments. This includes financial reconciliation, discrepancy resolution, data governance, and process optimization.

Key Responsibilities
  • Monitor and assess merchant payment and collection processes to ensure accurate payments and seamless transaction processing.
  • Maintain data accuracy and deliver a positive experience for merchants.
  • Develop automated processes to enhance operational efficiency and streamline workflows.
Requirements
  • 3 years of experience in operations or a similar role
  • Bachelor's Degree or higher in any field (preferably in business, finance, or actuarial science)
  • Proficiency in data analytics, with the ability to use tools such as Microsoft Excel, Power BI, and SQL


  • Petaling Jaya, Selangor, Malaysia Revenue Group Berhad Full time

    Key ResponsibilitiesThis Senior Merchant Risk and Credit Management Officer will be responsible for evaluating creditworthiness, underwriting, and approving New Merchant Business and SME Lending applications. The role also involves reviewing existing Merchant business and performing annual review, as well as performing periodic due diligence reviews of...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    ResponsibilitiesYou will be responsible for managing a portfolio of key chain restaurants, focusing on building lasting relationships and increasing profitability/revenue.Liaise with key merchants to implement merchant-funded promo programs, partnerships, new products, and new features.Identify bottlenecks and potential issues related to merchant operations...


  • Petaling Jaya, Selangor, Malaysia Revenue Group Berhad Full time

    Senior Merchant Risk and Credit Management OfficerThe Merchant Risk and Credit Management Officer is tasked with evaluating creditworthiness, underwriting, and assessing SME lending applications within specified parameters. They meticulously conduct due diligence on new clients, gathering KYC information, scrutinizing documentation, and analysing risk...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    Job SummaryWe are seeking a skilled Management Portfolio Specialist to join our team. As a key member, you will be responsible for managing a portfolio of key accounts to foster and grow merchant relationships through engagement at the manager/director level.You will liaise with merchants on funded promo programs, partnerships, new products, new features,...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our WorkplaceGrab is a leading superapp in Southeast Asia, transforming the way people live, work, and move. At Grab, our purpose drives us to empower everyone with heart, hunger, honour, and humility.We are seeking a highly skilled Senior Business Development Specialist to join our team! As an Account Management Specialist, you will be...


  • Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

    Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    About This JobWe are looking for an experienced Account Management Specialist to join our team. The successful candidate will be responsible for establishing and managing strong business relationships with existing and potential top merchants to drive growth for GrabMart.Key responsibilities include leading all elements of account management, including...


  • Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    Job DescriptionWe are seeking an experienced Business Operations Associate to join our team at DKSH Group. As a key member of our administration team, you will be responsible for providing clerical support on daily activities execution related to country/Business Unit/central services administration and business support functions.Key ResponsibilitiesHandle...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    The RoleWe are seeking an experienced Business Development Manager to join our team in Malaysia. As a key member of our sales and marketing team, you will be responsible for managing a portfolio of F&B mid-market key accounts with a focus on building lasting relationships and increasing profitability/revenue.Your primary goal will be to drive growth by...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...


  • Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

    Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

  • Key Account Manager

    7 days ago


    Petaling Jaya, Selangor, Malaysia Grab Full time

    Job OverviewWe are seeking an experienced Account Management Specialist to join our team. The successful candidate will be responsible for driving growth in key accounts as measured by deliveries, GMV, and revenue.Key responsibilities include managing end-to-end deal management (including working with country BD, ads, GrabGifts, transport, food,...


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    About the RoleWe are seeking a highly motivated and customer-oriented IT Operations Specialist to join our team in Kuala Lumpur. As an IT Operations Specialist, you will be responsible for providing first-level support for software and hardware incidents and requests, as well as coordinating and managing the end-to-end ticket lifecycle.Key...


  • Petaling Jaya, Selangor, Malaysia Gamuda Group Full time

    Operations Management Specialist wanted to join our team! As an Operations Management Specialist, you will be responsible for leading our operations team, overseeing project planning, development, and delivery. You will ensure successful project outcomes, meeting stakeholder expectations while maintaining a high level of quality and efficiency.The ideal...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    Job SummaryThis is a unique opportunity to join our team as an Account Management Specialist. In this role, you will be responsible for establishing and managing strong business relationships with existing and potential top merchants to drive growth for GrabMart.The successful candidate will have experience in managing FMCG clients or e-commerce categories,...


  • Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

    Drive Growth with GrabMartWe are seeking a talented professional to join our team as an Account Management Specialist! In this role, you will be responsible for:Establishing and managing strong business relationships with existing and potential top merchants to drive growth for GrabMart.Driving growth in key accounts as measured by deliveries, GMV and...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    Grab's lending division, GFSA (Grab Financial Services Asia), offers microcredit to drivers, agents, and merchants within the Grab ecosystem. We are seeking a highly skilled Credit Policy Specialist to join our team in Malaysia!About the JobThis role involves establishing and implementing credit risk management policies, collaborating with the Country Head,...


  • Petaling Jaya, Selangor, Malaysia Aethir Full time

    Job OverviewAethir is seeking an experienced Database Operations Specialist to join our team. This role will be responsible for managing and safeguarding databases, ensuring data security, and collaborating on exciting projects.