Technical Solutions Specialist

4 days ago


Johor Bahru, Johor, Malaysia Schneider Electric Full time

At Schneider Electric, we promote progress and sustainability for all. Our team members, customers, partners, and communities worldwide benefit from our innovative products and services that drive energy management and automation. We strive to make a positive impact by helping people and organizations become more resilient and efficient, more electric and digital.

As a Field Service Engineer, you will be part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions. Your role will involve supporting serviceable Schneider equipment in ENMCS & IMCS environments, developing innovative solutions to complex technical problems, and researching new products or equipment upgrades to meet customer needs.

Key Responsibilities:

  • Support serviceable Schneider equipment including electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking
  • Properly document, label, and return defective parts utilized in the repair of equipment to designated disposal/repair locations
  • Develop innovative solutions to complex technical problems that arise during start-up
  • Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs
  • Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance

Requirements:

  • Degree in Electrical & Communication Engineering with at least 5 years in services onsite environment
  • Experience troubleshooting protection relays, switchgears, and power system products like low and medium voltage, transformers 33kV
  • Project implementation, testing & commissioning experience is a must
  • ENMCS & IMCS system knowledge is an added advantage
  • Knowledge in PLC, HMI & SCADA is an added advantage
  • Strong communication & writing skills
  • Able to work 90% of the time onsite
  • Open to be based in Johor

What's in it for me?

  • Global Family Leave
  • Comprehensive medical coverage for employee and dependents
  • Worldwide Employee Stock Ownership
  • ...and more


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