Global Collaboration Leader

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time
About the Position

In this Global Collaboration Leader role, you will be responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH's internal & external collaboration, communication, and productivity.

Key Responsibilities
  • Create project timelines for all digital workplace solutions.
  • Assist in evaluating digital workplace solutions for global implementation.
  • Embody DKSH's culture elements – Our purpose, Our values & Our People DNA.
  • Execute process improvements and development of policies, procedures, and tools to optimize overall use of resources.
  • Ensure services provided adhere to service level agreements.
  • Build strong partnerships with Regional/Country IT teams, business stakeholders, and users.
  • Communicate user needs, priorities, and customer satisfaction.
  • Collaborate with IT Infrastructure & IT Security teams to perform regular reviews and updates of hardening standards for various operating systems and platforms.
  • Provide knowledge sharing to other Digital Workplace personnel.
  • Review and assess platform security compliance to hardening standards.
  • Analyze and present data to support product & delivery decisions as required.


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