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Head of Distribution Services

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full time
Job Summary

Zurich Australian Insurance Ltd. is seeking a highly skilled professional to lead the distribution services team. As the Head of Distribution Services, you will be responsible for ensuring the successful implementation of business requirements throughout the project life cycle.

Key Responsibilities
  • Business Requirements Elicitation: Describe as-is-to-be models as part of the requirements elicitation process, ensuring a thorough understanding of the business needs.
  • Methodology Adaptation: Adapt to and apply different delivery methodologies to meet the changing needs of the business.
  • Elicitation Session Planning: Plan, conduct, and facilitate elicitation sessions to ensure the production of associated deliverables.
  • Customer Understanding: Understand customers' objectives, processes, and products to make informed recommendations.
  • Business Case Development: Collaborate with the project manager to build the business case, including cost-benefit analysis, risk assessment, project scope, and development of a high-level plan.
  • Requirement Specification: Produce requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation.
  • Business Analyst Activities: Plan and follow-up on business analyst activities for the project-program, and analyze and manage requirement risk, traceability matrix, and prioritize requirements.
  • Quality Review: Perform quality review checks on the solution to ensure it meets the business requirements.
  • Post-Implementation Activities: Support post-implementation activities, including problem-solving and measurement of benefits.