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Technical Education Administrator

2 weeks ago

Petaling Jaya, Selangor, Malaysia Infoblox Full time

Job Overview

We are seeking an Education Operations Specialist to join our global Education team in Kuala Lumpur. In this role, you will work closely with the senior manager to oversee daily business operations and proactively recommend improvements to increase sales performance.

Key Responsibilities
  • Manage the education training schedule and coordinate instructor availability.
  • Recommend improvements to boost sales performance and partner with various departments to enhance efficiency.
  • Monitor training orders, manage supplier relations, and handle customer correspondence.
  • Implement and maintain training management systems and tools, and coordinate logistics for training sessions.
  • Track and analyze training metrics to assess program effectiveness and provide technical support during training sessions.
  • Maintain a working knowledge of the education portfolio to answer customer questions on available education.
Requirements
  • 2+ years of experience as an administrative professional, preferably in high-tech or fast-paced environments.
  • Strong cultural fit with a passion for work, enthusiasm, good judgment, and integrity.
  • Proficiency in Outlook calendar, the Microsoft Office suite, and Learning Management Systems (LMS).
  • Experience with program management, timelines, spreadsheets, and planning.
  • Ability to manage priorities and projects independently in a high-volume, dynamic environment.
  • Excellent verbal and written communication skills, strong interpersonal communication style, and the ability to handle ambiguity with flexibility.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Familiarity with virtual training platforms and tools.
Benefits and Culture

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture.

We've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity.