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Senior IT Support Engineer

1 week ago

Petaling Jaya, Selangor, Malaysia Hartalega Holdings Berhad Full time
Senior IT Support Engineer Job Description

We are seeking a seasoned Senior IT Support Engineer to lead our team of junior engineers and provide expert-level technical support.

Key Responsibilities:
  • Lead a team of junior engineers and provide guidance and mentorship.
  • Provide expert-level support for complex technical issues.
  • Develop and implement process improvements to enhance system efficiency.
  • Collaborate with cross-functional teams to ensure seamless system integration.
Requirements:
  • Bachelor's degree in IT or equivalent with significant experience in IT support.
  • Advanced knowledge of networking protocols and architectures.
  • Familiarity with cloud-based systems and infrastructure.
  • Strong leadership and communication skills.