Online Safety Operations Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

About the Company

We believe that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. That's why we're sharing the potential hazards, risks, and implications in this unique line of work from the start, so our candidates are well informed before joining.

Our platform connects people from across the globe, and our workplace reflects that diversity. We're passionate about celebrating our diverse voices and creating an environment that promotes inclusivity and respect.

Job Description:
  • Lead the Safety Labelling Team and develop strategies to improve the overall quality of labelling.
  • Collaborate with cross-functional stakeholders to ensure a strong understanding of labelling policies.
  • Manage a team of quality assurance specialists and provide guidance and support as needed.
  • Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
Requirements:
  • Bachelor's Degree or equivalent education/experience, advanced degree is preferred.
  • 4+ years experience working on content quality or safety in a major tech or media company.
  • Minimum 1 year working experience in team management.


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