Operations Team Lead

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

About Us:

  • HSBC offers a wide range of career opportunities across various functions, including operations, risk, compliance, and more. We strive to create a dynamic and inclusive work environment that fosters growth and development for all employees.

Job Summary:

  • We are seeking a highly motivated and experienced individual to join our team as a Chief Operations Manager. As a key member of our leadership team, you will be responsible for leading and managing a team to deliver exceptional customer service with a focus on quality and timeliness.
  • You will be responsible for developing and implementing process improvements to enhance operational efficiency and effectiveness. Continuously review and update procedures to ensure they remain relevant and effective.

Key Responsibilities:

  • Lead and manage a team to deliver exceptional customer service with a focus on quality and timeliness.
  • Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • Ensure that risks are minimized and profit is maximized through effective cost management.
  • Develop and maintain relationships with stakeholders, including customers, suppliers, and colleagues.


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