Assistant Director of Customer Engagement
3 days ago
As Assistant Manager, Customer Experience, you will lead customer happiness projects, evaluate current support processes, and collaborate with various teams to implement solutions that enhance customer feedback and operational needs. You will also be responsible for developing project timelines, setting objectives, and assigning tasks to team members to meet deliverables within deadlines.
- Leadership Skills: Proven ability to work cross-functionally and build effective relationships with stakeholders.
- Customer Service Knowledge: Strong understanding of customer service principles, including KPIs such as CSAT, NPS, and FRT.
- Technical Skills: Experience with CRM systems, project management tools (e.g., Asana, Jira, Zendesk, Freshdesk, Salesforce), and customer support software.
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Employee Engagement Specialist
1 day ago
Subang Jaya, Selangor, Malaysia SIA Engineering Company Full timeAt SIA Engineering Company, we value employee engagement and satisfaction.We are seeking an experienced Assistant Manager, Industrial Relations/Employee Relations to implement strategies to improve employee retention.Key Responsibilities:Collaborate with stakeholders to foster positive employee relationships and facilitate open communication.Implement...
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Senior Customer Engagement Manager
5 days ago
Subang Jaya, Selangor, Malaysia Alliance Bank Malaysia Berhad Full timeAt Alliance Bank Malaysia Berhad, we are seeking a Senior Customer Engagement Manager to lead our Alternate Channel team in delivering exceptional customer experiences across email, live chat, and social media platforms. This role is responsible for ensuring high-quality, timely, and efficient responses to customer inquiries, complaints, and service...
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Customer Engagement Representative
2 days ago
Petaling Jaya, Selangor, Malaysia Denave Full timeJob FunctionWe are seeking an experienced Customer Engagement Representative to join our team at Denave. In this role, you will be responsible for engaging with customers through various channels, including calls, chats, and emails. Your primary goal will be to analyze customer needs and match them with our IT hardware products.The ideal candidate will have...
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Customer Engagement Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia SPEED (SPEED2U) Full timeWe are looking for a highly motivated Customer Engagement Specialist to join our team at SPEED (SPEED2U). As a key member of our sales team, you will play a vital role in engaging with customers, building relationships, and driving sales growth.Job SummaryIn this role, you will be responsible for managing customer interactions, providing excellent customer...
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Customer Service Operations Director
5 days ago
Subang Jaya, Selangor, Malaysia Alliance Bank Malaysia Berhad Full timeWe are seeking a Customer Service Operations Director to join our Alternate Channel team at Alliance Bank Malaysia Berhad. As a senior leader, you will be responsible for managing and optimizing the performance of the team in delivering exceptional customer experiences across email, live chat, and social media platforms.Key Responsibilities:To manage and...
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Customer Engagement Manager
13 hours ago
Petaling Jaya, Selangor, Malaysia Hiredly X Full timeSolar Sales Expert WantedWe're seeking a seasoned professional to join our team as a Customer Engagement Manager at Hiredly X. The selected individual will be responsible for developing strong relationships with potential customers, showcasing the benefits of solar energy, and delivering top-notch customer service.Main Duties:Engaging with interested...
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Customer Engagement Executive
6 days ago
Petaling Jaya, Selangor, Malaysia Ingram Micro, Inc. Full timeWe are looking for a Customer Engagement Executive to promote and sell a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new end customers.The ideal candidate will have a strong understanding of the IT sales channel and be able to build and maintain effective long-term relationships with an assigned...
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Customer Engagement Professional
3 days ago
Petaling Jaya, Selangor, Malaysia Standard Chartered Full timeJob DescriptionThis is an exciting opportunity to join our sales team as a Customer Engagement Professional. The successful candidate will be responsible for driving revenue growth and customer engagement, with a focus on deepening and acquisition.About the TeamWe're a dynamic team of sales professionals who are passionate about delivering exceptional...
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Customer Engagement Specialist
6 hours ago
Petaling Jaya, Selangor, Malaysia Nestlé SA Full timeNestlé SA is a global leader in the food and beverage industry. We are seeking a skilled Customer Engagement Specialist to join our team.About UsAt Nestlé SA, we believe that every person deserves access to nutritious food and beverages. We strive to make a positive impact on society while driving business growth.Job DescriptionWe are looking for a highly...
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Pricing and Cost Control Director
6 days ago
Subang Jaya, Selangor, Malaysia Tyson Foods Full timeRequirementsThe Pricing and Cost Control Director is responsible for leading and assisting the migration of costing information to an in-house system for future impact such as government policies, inflation, forex, etc. This role requires proficiency in an accounting package, preferably SAP, and competency in using Microsoft Office packages, thorough in...
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Assistant Director of Finance
13 hours ago
Petaling Jaya, Selangor, Malaysia Le Méridien Petaling Jaya Full timeAbout This RoleWe are looking for a skilled Assistant Finance Manager/Accountant to join our team at Le Méridien Petaling Jaya.ResponsibilitiesAssist the Director of Finance in reviewing and analyzing financial data to identify trends and areas for improvement.Supervise physical inspections of fixed assets and verify their accuracy on the balance...
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Student Wellbeing and Engagement Coordinator
3 days ago
Subang Jaya, Selangor, Malaysia Taylor's Education Group Full timeWhat We're Looking ForWe are seeking a highly skilled and experienced individual to join our team as Assistant Manager, Resident Experience & Welfare. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in an environment with diverse cultures and multiple perspectives.The ideal...
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Executive Director of Finance
5 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeWe are looking for an exceptional Executive Director of Finance to lead our treasury operations. The successful candidate will be responsible for developing and implementing treasury policies, procedures, and controls to ensure compliance with regulations and best practices.Main Objectives:Treasury Policy Development: Assist Treasury Manager in the...
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Service Director
2 days ago
Petaling Jaya, Selangor, Malaysia IKEA Full timeService Director PositionWe are seeking a seasoned Service Director to lead our IKEA Cafe team, driving exceptional customer experiences and delivering business results.You will oversee the development and implementation of commercial initiatives to drive sales and customer engagement.You will lead by example, promoting a culture of safety and quality, and...
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Customer Care Executive
1 day ago
Petaling Jaya, Selangor, Malaysia UpgrowthHR Full timeThis job is a Customer Care Executive at Sunway Pyramid, where you'll help tenants with bookings and contracts. You might like this job because it offers a chance to solve problems and engage with diverse people while supporting a friendly teamWe are seeking a diligent Customer Care Executive to provide comprehensive administrative and coordination support...
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Director, Systems Engineering
3 weeks ago
Subang Jaya, Selangor, Malaysia Commscope Full timeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.We are seeking a Director, System Engineer to lead our APAC Infrastructure System Engineering team. This role involves directing strategy and being responsible for all execution aspects. The director will supervise SE managers and teams and serve as the...
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Sales Program Development Director
7 days ago
Petaling Jaya, Selangor, Malaysia Amway Full timeAbout the OpportunityThis is an excellent chance for a Sales Program Development Director to lead the development and execution of sales programs that drive business growth and customer engagement.ResponsibilitiesDevelop and Execute Sales Strategies: Design and implement sales strategies that drive revenue growth and customer engagement.Lead Sales...
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Organizational Development Director
14 hours ago
Petaling Jaya, Selangor, Malaysia TapTalent Full timeTapTalent OverviewWe're a dynamic organization seeking an experienced HR Director to lead our human resources department in Petaling Jaya, Malaysia. As an HR Director, you will be responsible for developing and implementing strategic HR initiatives to support business growth and improve employee engagement.
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HR Director
16 hours ago
Petaling Jaya, Selangor, Malaysia TapTalent Full timeWe're Hiring: HR DirectorWe are seeking an experienced and strategic HR Director to lead our human resources department in Petaling Jaya, Malaysia. The ideal candidate will possess a deep understanding of HR best practices, labor laws, and employee engagement strategies to foster a positive workplace culture and drive organizational success.Location:...
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Digital Product Director
2 days ago
Petaling Jaya, Selangor, Malaysia BloomThis Full timeWelcome to BloomThis! We're seeking a Digital Product Director to lead our product development efforts. As a Digital Product Director, you'll be responsible for overseeing product development, launches, and lifecycles.This role involves working with teams to meet customer needs and innovate. You'll need a strong understanding of industry trends and the...