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Policy Support Expert

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

Job Description

We are seeking a highly motivated Policy Servicing Analyst to join our Life and Family department at Zurich 56 Company Ltd. As a key member of our team, you will be responsible for supporting operational activities, analyzing business processes, and contributing to system enhancements.

Key Responsibilities

  1. Process service requests and make decisions within defined authority limits.
  2. Liaise with IT and other departments to develop and implement process improvements.
  3. Support supervisors in preparing business requirements and testing new systems.
  4. Prepare test scripts, conduct user acceptance testing, and obtain stakeholder approval.
  5. Collaborate with superiors to monitor project outcomes, provide operational support, and analyze data to improve processes.

Requirements

Qualifications/Experience

  1. Education: Degree or diploma with relevant experience is required.
  2. Experience: Minimum 1 year of insurance industry experience is desired.

Skills

  1. Essential: Microsoft Office proficiency, excellent communication skills, and inter-personal skills.
  2. Desirable: Life insurance knowledge, strong analytical skills, and computer literacy.

Our Culture

Zurich 56 Company Ltd values teamwork, collaboration, and continuous learning. We offer opportunities for professional growth and development within the company.