KYC Verification Specialist
7 days ago
Our company overview highlights our commitment to providing a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support.
Senior Customer Service KYC SpecialistWe are seeking a highly skilled Senior Customer Service KYC Specialist to join our team in Kuala Lumpur, Malaysia. As a Senior Customer Service KYC Specialist, you will be responsible for managing, reviewing, and verifying all applications from clients onboarding to ensure within KYC due diligence.
You will work closely with our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users.
The ideal candidate will have at least 4-5 years experience in KYC compliance / customer account verification, good knowledge of provisions of local laws, directives, regulations, especially in capacity related to virtual currency policies.
Job Requirements:
- Manage, review and verify all applications from clients onboarding to ensure within KYC due diligence
- Verify the authenticity of client's personal details before inputting into the system
- Maintain and upkeep of database to ensure data integrity and accuracy
- Handle and review all enquiries raised by clients regarding account related
- Monitor, document and escalate unusual activities or potential red flags
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