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IT Crisis Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full time

Refine Group is seeking an exceptional IT Crisis Manager to join our team. As a crisis manager, you will be responsible for developing and implementing comprehensive disaster recovery plans that meet our organization's Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

The ideal candidate will have a strong background in IT crisis management, with a proven track record of improving disaster recovery procedures and meeting RTO and RPO. You will lead the development and execution of disaster recovery exercises, manage relationships with key stakeholders, and provide clear communication and collaboration within our service management framework.

We are looking for a results-driven professional who can assess and review system readiness and capacity to ensure effective recovery efforts, identify and mitigate risks associated with project and operational processes, and stay informed about industry trends, emerging technologies, and regulatory changes impacting disaster recovery practices.

Key Responsibilities:

  1. Develop and Implement Disaster Recovery Plans: Create comprehensive disaster recovery plans that meet our organization's RTO and RPO.
  2. Lead Disaster Recovery Exercises: Develop and execute disaster recovery exercises to test our disaster recovery plans.
  3. Manage Relationships and Communication: Manage relationships with key stakeholders, provide clear communication, and facilitate seamless collaboration within our service management framework.
  4. System Readiness and Risk Management: Assess and review system readiness and capacity, and identify, mitigate, and manage risks associated with project and operational processes.
  5. Industry Knowledge: Stay informed about industry trends, emerging technologies, and regulatory changes impacting disaster recovery practices.