Success Coach Liaison

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Vertex Mastery Full time

As a Success Coach Liaison at Vertex Mastery, you will serve as the primary point of contact for clients, providing guidance and support throughout their journey.

About the Role
  • You will assist coaches in preparing for and conducting personalized consultation sessions, ensuring a clear understanding of client challenges and actionable outcomes.
  • You will collect client feedback and results, analyze performance metrics, and prepare reports to identify patterns and opportunities for improvement.

Key Responsibilities:

  • Crisis Management: Proactively address any client concerns or setbacks, offering immediate solutions to maintain satisfaction and trust.
  • Data Collection & Analysis: Collect client feedback and results, analyze performance metrics, and prepare reports to identify patterns and opportunities for improvement.

Requirements:

  • Problem Solving: Approach challenges with a structured mindset, identifying root causes and providing creative solutions.
  • Time Management Guru: Skilled at prioritizing tasks, meeting deadlines, and staying organized under pressure.


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