Frontline Client Liaison

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pine Labs Full time

Come join our team at Pine Labs Malaysia as a Customer Support Specialist

Job Description

We need someone who can effectively communicate with customers and resolve their queries efficiently. The successful candidate will also possess strong problem-solving skills and the ability to multitask.

  1. Key responsibilities include managing inbound/outbound calls and non-voicing support such as Email and WhatsApp.
  2. The ideal candidate will also handle feedback and complaints, liaising with backend support to resolve merchants' issues.


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