Community Engagement Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Supahands Full time
About Us
At Supahands, we're revolutionizing the data annotation industry by building a community of 70,000 talented individuals. To stay ahead of the curve, we need someone to spearhead our community initiatives and ensure seamless communication with our distributed workforce.

Job Summary
We're seeking a seasoned Community Associate to co-lead the strategy, execution, and management of all communications to our online community. This includes creating engaging content for townhalls, focus groups, and user interviews, as well as developing strategies to inform our internal team about community engagement. If you have a knack for people management, excellent communication skills, and experience in project management, we'd love to hear from you.

Responsibilities
  • Create and project-manage all communications for community initiatives, including Townhalls, focus groups, and user interviews.
  • Develop strategies to inform the internal team about community engagement and create related communications.
  • Attend to enquiries and support issues in a timely and professional manner.
  • Identify opportunities to improve operational processes and execute them to increase efficiency while maintaining the human touch.
  • Cultivate strategies and methodologies to enhance the quality of data annotators.
  • Own the culture & engagement pillar of the community.
  • Analyse culture & engagement activities, preparing and presenting findings to relevant stakeholders.


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