Sales and Customer Engagement Manager
2 days ago
We are seeking a highly skilled Sales and Customer Engagement Manager to join Great Wall Motor Sales Malaysia Sdn. Bhd.
Job Description- Develop and implement effective sales and customer engagement strategies to drive business growth and customer satisfaction.
- Utilize exceptional communication skills to engage and manage call-in customers, providing timely and accurate responses to their inquiries.
- Maintain a comprehensive understanding of customer needs and preferences, identifying opportunities for upselling and cross-selling.
- Drive Sales Growth: Collaborate with cross-functional teams to develop and execute sales strategies that drive revenue growth and customer acquisition.
- Manage Customer Interactions: Utilize CRM systems to manage customer interactions, track sales history, and identify opportunities for upselling and cross-selling.
- Identify Opportunities for Growth: Analyze customer data to identify opportunities for upselling and cross-selling, driving business growth and revenue.
- Candidate must possess at least a Degree in Business Administration / Psychology or equivalent.
- Required language(s): Bahasa Malaysia, English and proficiency in Mandarin is preferred.
- At least 3 year(s) of working experience in the related field is required.
- Preferably with working experience in the automotive industry.
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