Client Relationship Director

3 days ago


Klang, Selangor, Malaysia Universal Robina Corporation Full time

We are a leading food and beverage company in Asia that is committed to delivering good food choices to consumers.

About the Opportunity:
  • This role presents an exciting opportunity to join our team as a Client Relationship Director.
  • The successful candidate will be responsible for developing and implementing strategic plans to drive business growth and expand our customer base.

As a Key Account Manager, you will be responsible for managing key customer relationships and driving business growth through effective negotiation and communication skills. The ideal candidate will have a proven track record of success in account management and be able to work independently with minimal supervision.

Key Responsibilities:

  • Develop and implement strategic plans to drive business growth and expand our customer base.
  • Negotiate national contracts based on commercial policy and client objectives.
  • Monitor agreements roll-out and investments.
  • Maintain relationships with customers' key decision makers.
  • Manage the account's P&L.
  • Develop relationships with buyers.
  • Coordinate execution of agreements and promotions with the sales force.
  • Build business plans for each assigned customer.
  • Draw up monthly promotion plans, review customer monthly/ yearly cumulative sales performance, the market and the category performance, promotion design, measurement tools, and promotion effectiveness evaluation.
  • Analyze in-depth understanding of key account retail sales strategies and operation mechanisms, formulate key account strategies, goals, and budget constraints, determine business cooperation foundations & opportunities.

Requirements:

  • Minimum degree in Business/Marketing.
  • Minimum 8 years related experience with minimum 5 years Key Account Management.
  • Verbal and non-verbal communication skills in English.
  • Experience in the FMCG industry is an added advantage.
  • Experience in Key Account Management/Strategic Customer Management.

We offer a competitive salary and benefits package, including opportunities for career growth and development. If you are a motivated and results-driven individual looking for a challenging role, please apply today



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