Telesales Leadership Position
1 week ago
We are looking for an experienced Telecommunications Sales Expert to join our team at Cartrackme. In this role, you will be responsible for leading a team of telesales agents and developing strategies to drive sales growth and customer acquisition.
Key Responsibilities:
- Team Leadership: Lead and manage a team of telesales agents to achieve sales targets and exceed expectations.
- Sales Development: Develop and implement effective telesales strategies to drive revenue growth and customer acquisition.
- Performance Analysis: Analyze individual and team performance, identifying areas for improvement and providing feedback to enhance sales results.
- Training and Development: Provide ongoing training and coaching to enhance telesales agents' skills and product knowledge.
- Customer Engagement: Oversee and participate in customer calls to ensure high-quality service and resolve escalated issues.
- Sales Target Setting: Set and review sales targets, ensuring the team meets or exceeds goals for revenue, conversion rates, and other KPIs.
- Process Optimization: Continuously assess and improve telesales processes and workflows to enhance team productivity and sales results.
Requirements:
- Minimum 3-5 years of experience in telesales, with at least 1-2 years in a team lead role.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- In-depth understanding of telesales techniques and customer engagement.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Highly motivated, goal-oriented, and driven.
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