Customer Success Services Manager

Senior Manager, Customer Success Services (SaaS) - ASEANOracle Federal Territory of Kuala Lumpur, MalaysiaOverviewAn experienced people manager will lead a team of 8 to 10 Customer Success Managers (CSMs) within the Customer Success Services Center managing the customers with ARR below 300K, based in Kuala Lumpur, Malaysia. This leader is accountable for...

An experienced people manager will lead a team of 8–10 Customer Success Managers (CSMs) within the Customer Success Center managing the customers with ARR below 300K, based in Kuala Lumpur, Malaysia. This leader is accountable for driving operational excellence, building team capability, and ensuring consistent value delivery to Oracle's SaaS customers...

This role revolves around customer satisfaction and growth. As a Customer Success Manager at Hextech Vision Sdn Bhd, you will be responsible for fostering strong relationships with clients to ensure their success.Key ResponsibilitiesYou will act as the primary point of contact for customer inquiries and issues, providing timely and effective solutions in...

Job FunctionThe Vice President of Customer Success will lead the charge in delivering exceptional customer experiences. This includes gathering feedback, understanding customer pain points, and translating these insights into actionable recommendations for product development, service improvement, and policy changes.

Staple is an AI software startup that helps enterprises automate document processing at scale, enabling companies to more efficiently digitize, reconcile data and access powerful analytics to optimize decision making.Staple's software can be deployed into multiple enterprise workflows, powered by our multi-language capability and our proprietary technology...

OverviewWELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own...

Add expected salary to your profile for insightsZINIT (zinit.com) is an innovative AI platform for businesses to buy and sell (B2B SaaS), using cutting-edge technologies for easy, transparent and efficient sourcing process. Due to steady growth in Malaysia, we are looking for a Customer Success Manager (CSM).The RoleThe Customer Success Manager plays a vital...

Senior Sales Director - Retail IndustryWe are seeking an experienced Senior Sales Director to lead our retail industry efforts in Malaysia. This role requires a strong network within the retail sector and exceptional leadership skills.About TCSTata Consultancy Services (TCS) is a global leader in IT services and consulting. With over 500,000 consultants...

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...

Company DescriptionConnecting your potential with possibility at SEEK. At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education...

Project:Retain a certain level of customer satisfaction according to internal metricsSupport the existing and new APAC Customers.Role:Conduct Customer Analysis and reporting to provide internal intelligence and insight to the organization, including Sales and Marketing teamsImplement and manage customer onboarding, guiding and training customers to...

We are seeking a seasoned professional to join our team as a Customer Success Manager. In this role, you will be responsible for partnering with customers to ensure they achieve their business goals and objectives using SITA Service Management solutions.Your primary objective will be to build strong relationships with customers, understand their needs, and...

Add expected salary to your profile for insightsConnecting your potential with possibility at SEEKAt SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to...

Bukit Jalil, Federal Territory of Kuala Lumpur, MalaysiaShare jobDate postedJob number: 1796163Work site: Up to 100% work from homeTravel: 0-25 %Role type: Customer Success Account ManagementEmployment type: Full-TimeOverviewWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to...

Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

Customer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...

ChatDaddy is a leading SaaS company specializing in WhatsApp automation and business communication solutions. Our mission is to help businesses streamline customer engagement, improve efficiency, and scale their operations using cutting-edge automation tools. We are a fast-growing team that values innovation, collaboration, and customer success.Job...

Customer Support RoleWe're looking for a skilled individual to join our team as a Technical Customer Success Manager. This role involves providing exceptional support to customers, managing technical issues, and fostering strong relationships with clients.Bukku is a rapidly growing company that aims to revolutionize the way small businesses operate. We're...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sangfor Technologies.Responsibilities:Identify renewal opportunities based on historical customer orders, follow up with existing customers through email, phone, etc., to convert renewal opportunities into renewal projects, and ensure closure of these renewal...